Overview

Upwork has partnered with the global leader in sector-specific software solutions that help manufacturers optimize revenue operations through design applications, engineering simulations, product selection, CPQ, PIM, visualization, and data analytics.

To continue making an impact, they are currently seeking for Cloud Engineer with strong background with Linux and Windows to be part of their dynamic technology team. 

Responsibilities

As a Cloud Engineer, you will primariliy focus on: 

• Install, configure and upgrade SaaS applications in cloud environments (primarily Google Cloud Platform, but also Azure and AWS as well).
• Install, configure, upgrade and support administration of SaaS hosting infrastructure, including several Linux variants and Windows Server.
• Manage hosting environments ensuring compliance with security and recovery policies, per our Cyber Security Framework.
• Participate in a 24x7 on-call rotation acting as point of contact for incident management.
• Monitor availability and performance to ensure SLAs are met or exceeded.
• Develop and publish documentation on environments and processes governing hosting infrastructure.
• Work with cross-departmental teams to help evaluate the SaaS cloud systems for possible defects and enhancements to ensure customers receive the highest level of quality service from the cloud systems hardware and software.
• Participate in the design and implementation of enterprise networks, computer systems and database technologies.
• Develop methods/processes to improve overall management and performance of enterprise systems.
• Ensure effective communication of project status, operational issues, escalations, and vendor relations.

Qualifications

• 3 years working in a technical, collaborative environment
• Minimum of 2 years managing cloud hosted infrastructure including Compute, Storage, and Network
• In-depth Linux (primary) and Microsoft Windows server (secondary) administration experience
• Pipeline development and administration (i.e. Jenkins)
• Infrastructure provisioning and management (Puppet, Chef, Ansible)
• Tomcat or other servlet container management experience
• Experience with PostgreSQL and Microsoft SQL server/database
• Excellent written, verbal communication and analytical skills
• Applied development experience in the DevOps technology space
• Documentation and diagramming (Visio and/or Lucid Charts preferred)

Nice to have: 

• Google Cloud Platform certification
• Management of container-based environment (Kubernetes, Docker, etc.)
• Knowledge of cloud computing, data security, and network architectures
• Understanding of database architectures
• Experience with load balancer administration
• Experience with Ubuntu
• Experience with Elastic APM, JMX, syslog, and other monitoring methods
• SIEM and Log Correlation knowledge and experience

Benefits