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1 Returns Specialist Job in Hutto, TX

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UPS Stores
Hutto, TX | Full Time
$31k-39k (estimate)
1 Month Ago
Returns Specialist
UPS Stores Hutto, TX
$31k-39k (estimate)
Full Time 1 Month Ago
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UPS Stores is Hiring a Returns Specialist Near Hutto, TX

Company Introduction:
Holy Ship LLC is a company that owns several The UPS Store franchises in the Austin area. Our stores provide a breadth of solutions for individuals and small business owners, including full service printing, mailboxes, packaging, shipping, and other small business services like notary, faxing, and scanning. We are passionate about building great teams, treating them like family, and watching them create meaningful experiences for our customers.
Overview:


We are looking for a friendly, team player who wants to call The UPS Stores their home! This team member will extravagantly serve our customers and team to create a meaningful experience through our everyday products and services.

The Return Specialist runs a customer facing fast-track line for The UPS Store retail locations. They will receive and process all customer return packages. The ideal Return Specialist has part time availability Monday through Friday in the afternoons and every Saturday. This is a great entry level job to learn valuable customer service skills, or also a great opportunity for more experienced workers looking for a part time position that allows them to interface with people. The return specialist must be comfortable learning and operating mobile technology. They must also be willing and able to learn and implement new technologies and policies.


The Returns Specialist operates a mobile returns receiving station either outside on the sidewalk in front of The UPS Store, or inside the lobby during inclement weather.

Requirements:
  • Note this is not a fully exhaustive list. It is assumed that every store may require tasks that are not listed below.
  • Operate Mobile Return Tablet (or laptop) to process ALL return packages for customers
  • Communicate and teach customers how to navigate their Amazon return instructions
  • Transport packages from the return station to pack storage in back of the center.
  • Compile and close out Amazon Master Cartons.
  • Understand when and how to use QR codes
  • Learn and implement all policies and procedures in a timely manner
  • Staying up to date in Slack and When I Work for company requirements
  • Be able to lift up to 50lb packages.
  • Perform general cleaning functions during slow periods and at the close of the business day.
  • Verbally market in store coupons
  • Warmly greet customers within 5 seconds
  • Assist with general store closing duties

Job Summary

JOB TYPE

Full Time

SALARY

$31k-39k (estimate)

POST DATE

02/17/2023

EXPIRATION DATE

06/27/2023

The job skills required for Returns Specialist include Customer Service, Packaging, etc. Having related job skills and expertise will give you an advantage when applying to be a Returns Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Returns Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Returns Specialist positions, which can be used as a reference in future career path planning. As a Returns Specialist, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Returns Specialist. You can explore the career advancement for a Returns Specialist below and select your interested title to get hiring information.