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Full-time / Part-time Customer Service Associate
$35k-44k (estimate)
Full Time|Part Time 0 Months Ago
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The UPS Store 6814/7336 is Hiring a Full-time / Part-time Customer Service Associate Near Irvine, CA

The Customer Service Associate delivers world-class customer service to all retail customers by receiving and processing packages for UPS and US Postal Service shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has some retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be self motivated and a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. The candidate should have a good sense of humor and enjoy working with others.

We have two locations for possible employment. Irvine or Newport Coast.

Full Time or Part Time available.

Please specify desired location(s) and full time or part time.

COMPENSATION

  • $17.00 - $19.00 per hour D.O.Q.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean and safe working environment
  • Able to multitask and pay attention to detail
  • Able to stay organized and follow through and finish tasks.

QUALIFICATIONS

  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Strong computer skills.
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 50 pounds
  • Willing and able to work a very flexible schedule that may span Monday through Sunday
  • Notary Public a plus
  • Able to stand for 8 hour shift

BENEFITS

  • Employee Discounts
  • Sick Time
  • Uniforms Provided
  • Direct Deposit
  • Performance Bonus

Job Summary

JOB TYPE

Full Time|Part Time

SALARY

$35k-44k (estimate)

POST DATE

03/21/2023

EXPIRATION DATE

04/22/2024

Show more

The UPS Store 6814/7336
Full Time|Part Time
$35k-44k (estimate)
10 Months Ago
The UPS Store 6814/7336
Part Time
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The following is the career advancement route for Full-time / Part-time Customer Service Associate positions, which can be used as a reference in future career path planning. As a Full-time / Part-time Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Full-time / Part-time Customer Service Associate. You can explore the career advancement for a Full-time / Part-time Customer Service Associate below and select your interested title to get hiring information.

The UPS Store 6814/7336
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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Ability to professionally attend to the needs of customers.

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Apply for part-time Customer Service Associate roles and experience their spirit of community.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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