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Patient Care Coordinator
Upperline Health Santa Ana, CA
Full Time 9 Months Ago
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Upperline Health is Hiring a Patient Care Coordinator Near Santa Ana, CA

About Us

Upperline Health launched in 2017 and is one of the nation’s leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at risk of developing complications and intervening earlier with an innovative care management approach to prevent more serious consequences. Upperline Health is based out of Nashville, TN and currently has practices in Alabama, California, Florida, Georgia, Indiana, Kentucky, and Tennessee.

About the Patient Care Coordinator Role

Upperline Health Indiana is seeking an energetic, compassionate and driven Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will be based in our Santa Ana, CA locationand responsible for greeting patients in a friendly manner, accurately checking in and checking out patients so they are prepared for their current and/or follow up appointment, assisting with medical claim creation, verification, and authorizations, and other clinical and administrative tasks to ensure a quality patient experience.

Patient Care Coordinator Responsibilities

  • Greet and check-in patients, verify and update necessary information in the medical records/database, perform all registration functions and collect copays and balances due as appropriate
  • Schedule patients via office scheduling policies and confirm appointment times as well as educate patients on the impactful services of Upperline
  • Answer and screen in-bound calls, take messages, and provide appropriate information to patients as well as handling outgoing phone calls as appropriate (e.g., appointment confirmations, referral calls, pre-certs, etc.)
  • Assist with charge entry, and /or coding issues, and other related work if requested
  • Accurately and concisely document patient feedback and special needs our clinicians to provide excellent care during each appointment
  • Explain and communicate Upperline’s services in an informational, influential, concise, uplifting, and personable manner with outstanding etiquette
  • Manage daily on-time appointment schedules and effectively communicate this with physicians
  • Maintain office supply inventory, including checking, ordering and stocking supplies
  • Support practices’ coordinated care approach when appropriate
  • Contribute to team effort by assisting with additional duties and when support is requested

Patient Care Coordinator Qualifications

  • Previous experience handling patient interactions or assisting in a healthcare clinic or hospital setting
  • Knowledge and/or familiarity with medical billing and coding is highly preferred
  • Experience working in a podiatric or orthopedic practice is plus
  • An exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
  • Tenacious problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner
  • Enjoys working in a team-based environment with active collaboration
  • Must be an effective communicator with excellent grammar and interpersonal skills
  • Strong written communication skills with success in providing notes, updates, and written communications via computer systems
  • Experience working in an EMR is preferred, athena software is a plus
  • Demonstrated experience as a motivated and dedicated team member with a stable work history

Compensation

Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.

Job Type: Full-time

Job Summary

JOB TYPE

Full Time

POST DATE

06/29/2022

EXPIRATION DATE

09/25/2022

WEBSITE

upperlinehealth.com

HEADQUARTERS

Nashville, TN

SIZE

25 - 50

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The job skills required for Patient Care Coordinator include Customer Service, Patient Care, Scheduling, Written Communication, Communicates Effectively, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Care Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Care Coordinator positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator. You can explore the career advancement for a Patient Care Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Care Coordinator job description and responsibilities

Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.

12/12/2021: Des Moines, IA

Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.

01/30/2022: Dayton, OH

They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.

12/26/2021: San Jose, CA

Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.

02/28/2022: Moline, IL

Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.

02/03/2022: New Orleans, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Coordinator jobs

Seniors are the ones who are most likely to require the services of these coordinators.

12/20/2021: Rockford, IL

You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.

01/04/2022: Lexington, KY

Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator

03/05/2022: San Bernardino, CA

For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.

01/18/2022: Parkersburg, WV

Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.

02/14/2022: Bakersfield, CA

Step 3: View the best colleges and universities for Patient Care Coordinator.

Butler University
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