Overview

About Us

At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for those who cannot speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness. If this sounds like you would like to be a real-life superhero who helps restore children’s lives—we’d like to hear from you!

If our mission strikes a chord with you, please keep reading…

About Our Children’s Center

Each girl who comes through our residential programs brings their own dreams, talents and abilities, and it’s our joy to provide them a safe place to grow and thrive.

Many of the girls arrive at New Life after experiencing severe abuse or neglect. These courageous young women are between the ages of 11-17, and they begin to grow and heal through in-depth clinical therapy, personal development activities and spiritual care in a safe setting.

Responsibilities

While maintaining a safe, supportive therapeutic environment, the Residential Support Specialist is responsible for supervising, teaching social and life skills, meeting the individualized care plan and personal development needs of youth in accordance with Agency standards, state licensing standards, federal, state, and local regulatory requirements.

• Provide direct supervision, interaction, and observation of all youth while in their living space or common areas; always know the whereabouts of all youth during the shift
• Interact, observe, and supervise youth in accordance with their individualized treatment and behavior support plans
• Ensure that all living spaces are clean, organized and maintain the youth’s living space to provide a safe, hygienic, and therapeutic environment
• Ensure safety, security and sanitation standards are always maintained in all work areas
• Prepare and attend supervision, unit, team, and facility meetings as required
• Strong time management skills with the ability to meet deadlines and complete tasks in a timely manner
• Work within the Agency’s Code of Ethics and establish working relationships within the ethical boundaries established
• Complete required training hours per licensing standards and program requirement
• Communicate with youth and team members in a strength-based manner
• Enter all assigned duties in a strength -based, concise and understandable manner, such as behavior sheets, observation notes, communication logs, shift reports personal restraint records, incident reports, etc. in the computer before the end of shift
• Ensure all necessary entering of youth information is entered into the computer for the unit is fully completed prior to the end of the shift
• Report and properly enter all incidents in a timely manner
• Other duties and special projects as assigned
• May be required to complete driving duties as driver and/or accompanying during transport. Subject to being designated as an authorized driver. *

Qualifications

Experience You’ll Bring

• High School Diploma or GED Equivalent
• Must be at least 21 years of age
• Must have valid TX driver license and auto insurance to be designated as an authorized driver
• Prior experience working with people, preferably in a residential care facility in direct care, eldercare, group home, or working with individuals with mental health and/or behavioral health related issues

Strongly Preferred Skills

• 6 months experience (3 months if a current/former Upbring RTC employee), in a residential care facility in direct care, eldercare, group home, or working with individuals with mental health and/or behavioral health related issues
• Ability to provide conflict resolution and de-escalation methods and techniques to ensure the well-being and safety of youth

Nice to Have

• Trauma Informed Care training and understand of effects on trauma on development
• Knowledge of behavior modification and therapeutic settings
• Ability to provide conflict resolution and de-escalation methods and techniques to ensure the well-being and safety of youth

Perks at Upbring:

• Competitive PTO & 10 paid holidays

Diversity. Equity. Inclusion. Belonging.

We base our company's culture on core principles that guide the construction of our teams, the development of leaders, and the creation of a team that works for everyone. In order to have an impact on what we do externally, our work must be internal first. The more diverse the individuals, thought processes, and lived experiences the greater the impact, the more unique perspectives, and bright ideas we share.

But talk is cheap. We like action. Here are a few things that show we stay focused on our commitment:

• Affirmative Action Audits
• Engaging with consideration and authenticity 
• Developing Culture Brand Ambassadors to foster connection and collaboration amongst team members