Overview

About Us

At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for those who cannot speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness.

If this sounds like you would like to be a real-life superhero who helps restore children’s lives—we’d like to hear from you!

About Our Headstart Centers

Upbring Head Start Preschool provides a safe, inclusive place to learn, grow and thrive. The families receive support and services to complement the child’s education as the kindergarten transition nears.

What You'll Do

The People Operations Generalist leads Head Start activities related to the life cycle of an Upbring Warrior from hire to retire. To ensure compliance with the Agency and its licensing, the People Operations Generalist is responsible for providing oversight to current and future warrior files, agency audits, onboarding/orientation, & employee relations processes. The People Operations Generalist additionally manages multiple projects independently while maintaining and upholding confidential documentation and information. This includes areas related to recruiting, recordkeeping, and other People Operations issues or tasks assigned.

Our Upbring staff members are servant-leaders in the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family.

Responsibilities

We Are Warriors | We Set the Standards for Child Welfare

Work Standards

• Manages Head Start Operations for assigned program(s); including but not limited to new hire pre-employment, background checks, pre-employment verification, pre-employment drug screenings, vaccinations, and tb testing, I-9 verification, record keeping, & tracking as well as new employee orientation.
• Monitor and implement Office of Head Start (OHS) requirements applicable to workforce such as minimum position requirements, waivers, and other grant requirements applicable to early head start and head start programs
• Oversee annual Cost-of-Living Adjustments (COLA) for assigned grant funded programs, inclusive of employee communications, import files and HRIS audits
• Support and assist Talent Acquisition team with recruiting activities and initiatives, inclusive of engaging with community partners, establishing networks, and actively screening candidates
• Responsible for resume screening and candidate follow up
• Responsible for timely and accurate data entry of new hires, transfers, status changes and voluntary separations within 3 business days of effective date
• Update and maintain an accurate tracker of all program staff for assigned programs to track vacancies, pre-employment process, onboarding through 90-days, separations, and regular audits to ensure data and process integrity
• Responsible for accuracy of Head Start PIR report, annual workforce separations report and annual updates of holiday calendar for all centers in HRIS per ISD approved academic calendar
• Runs BI reports to meet department needs, drive business results and collaborate with other areas to accomplish complex reporting requests
• People Operations liaison, serving as first point-of-contact for all employee injuries, leaves of absence requests and basic initial benefit enrollment questions and HRIS troubleshooting
• Encourages positive employee relations and employee satisfaction through early intervention, proactive action and promotion of the Upbring culture
• Responsible for coordination, planning and execution of annual summer furlough process, inclusive of benefit premium tracking, payroll notification, HRIS updates of employee status, PTO policy suspension and timesheet updates
• Partner with leadership for the resolution of employee and management inquiries, field investigations, one-on-one coaching, performance management, and conflict resolution

• Provides ongoing consultation and coaching to leaders to deliver constructive coaching and mentoring to employees
• Corporate People Operations liaison for annual MVR checks for assigned programs

Communication

• Maintain and audit employee files, records, and information in strict confidentiality, to ensure compliance
• Designated point-of-contact for licensing audits, or other governing body audits for assigned programs
• Responsible for annual review of assigned grant funded job descriptions to ensure alignment with grant requirements and employee job description acknowledgement
• Corporate People Operations liaison for annual policy acknowledgements for assigned programs

We Are Servants| We Help Others

Teamwork

• Assist with unemployment claims as directed by Corporate People Operations
• Assist with communication, tracking and completion of all random and for-cause drug testing notifications as communicated by Corporate People Operations as assigned
• Support Head Start with state and federal compliance, audit, and projects
• Partner with Recruiting Marketing Manager on recruiting-specific needs for social media sites, inclusive of content, vendor relations and proposal of necessary enhancements and needs
• Work closely with Corporate People Operations to ensure practices, policies, procedures are managed and administered properly and efficiently and supports the needs of the program personnel and meets the goals and objectives of the People Operations department

We Are Family| We Are Passionate & Compassionate

Building Relationships

• Establish partnerships and community engagement to establish brand recognition as an employer of choice, inclusive of, but not limited to universities, colleges, technical schools, non-profits and other key community stakeholders
• Develop and maintain strong working relationships with Corporate People Operations, Senior Program Management Team and staff, internal and external customers, vendors, and auditors
• Work as People Operations professional and team player and exhibit professional behavior, confidentiality, and a positive attitude with both internal and external customers that reflects positively on the Agency and is consistent with Agency policies and practices, state licensing standards, and program specific policies
• Actively participate in exhibiting cultural awareness and sensitivity when interacting with staff, and the community

Qualifications

Experience You’ll Bring

• Associate degree in Human Resources Management, Organizational Development, Business Administration, or closely related field and 2 years of experience as an HR Generalist; or a combination of education, training, and experience of 4 years that demonstrates the ability to perform the duties of the role.
• 2 years of HRIS experience, UKG is a plus.

Knowledge, Skills, & Abilities

• Strong conflict resolution and decision-making skills with a strong ability to view situations from different perspectives and strategically present solutions
• Ability to travel based on business needs approximately 5-10%
• Strong time management and organizational skills with the ability to manage competing priorities, pay close attention to detail and meet deadlines
• Proficient with Microsoft Word, Excel, and Outlook

Preferred Qualifications

• 1 year of relevant and progressive experience leading complex employee relations cases, inclusive of EEOC or other legal cases
• Prior audit and/or compliance experience
• Basic knowledge of federal, state, and local employment laws and People Operations practices and trends
• Ability to gather and analyze information to respond to issues and make recommendations
• Strong interpersonal skills with the ability to work independently within a team environment and with a diverse group of people
• Strong verbal and written communication skills with the ability to effectively work, communicate, and interact with diverse groups of people

Perks at Upbring:

• Competitive PTO & 10 paid holidays
• Health, dental, and vision insurance & more!
• 403b
• 24/7 access to telemedicine and counseling services
• Gym Memberships
• Donated Leave Program
• Emergency Assistance Loan Program

Physical Demands & Work Conditions

• This position requires sitting and looking and using a computer for long periods of time
• Position may work in a child facility and have limited exposure to children
• Lift, push, pull, move up to 25 lbs.

The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.