Recent Searches

You haven't searched anything yet.

1 IT Support Technician II Job in Pittsburgh, PA

SET JOB ALERT
Details...
Univest Financial Corporation
Pittsburgh, PA | Other
$53k-66k (estimate)
2 Months Ago
IT Support Technician II
$53k-66k (estimate)
Other 2 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Univest Financial Corporation is Hiring an IT Support Technician II Near Pittsburgh, PA

Overview

Univest Financial Corporation (UVSP), has approximately $6.7 billion in assets and $4.1 billion in assets under management (as of June 2022). Headquartered in Souderton, Pa. and founded in 1876, the Corporation and its subsidiaries provide a full-range of financial solutions for individuals, businesses, municipalities and nonprofit organizations in the Mid-Atlantic Region. In 2021, we donated $2.1 million to our communities, and our employees volunteered 10,987 hours.

We firmly believe in giving back to the local communities we serve. We focus our giving in the areas of youth and education, health and social services, community and economic development, and arts and culture. 

We're hiring a IT Support Technician to support our Greater Pittsburgh Area Team.

Responsibilities

Respond to help desk calls via phone, ticketing system, e-mail and in person.

Provide professional, customer service across all Univest locations and diverse business units.

Troubleshoot basic and complex desktop, application, phone and connectivity issues.

Accurately prioritize each incident and assign to the proper IT support group.

Work in conjunction with IT Tier 2 support to resolve issues.

Contribute positively to enhance and improve call handling and ticket resolution including creating end user training materials and knowledge base articles.

Move and configure PC hardware and software.

Required to be on-site 3 days per week and to travel to other Univest locations as required

Work flexible hours as needed. This includes working from home using a personal non-cellular internet connection.

Required to be part of the on-call, off hours, rotation team.

Responsible for compliance with laws and regulations that applies to this position, including the Univest Code of Conduct.

Perform all other duties as assigned.

Qualifications

Bachelor's degree in IT-related field

3 years IT-related work experience

Experience supporting Networking, Windows 10 operating systems, and corporate computing hardware

Strong diagnostics and troubleshooting skills

Ability to work in a team oriented, fast paced and challenging environment but also able to work with a low amount of supervision

Must possess a customer-first mentality

Have a passion for technology and a desire to grow technical skills

Experience supporting MS Office suite and standard desktop applications

Experience in the financial services industry is desired but not necessary

Excellent written and communications skills

Click here for Benefit Information

#Univest

#LI-Hybrid

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job Summary

JOB TYPE

Other

SALARY

$53k-66k (estimate)

POST DATE

01/20/2023

EXPIRATION DATE

04/03/2023

Show more

Univest Financial Corporation
Other
$65k-84k (estimate)
Just Posted
Univest Financial Corporation
Full Time
$44k-58k (estimate)
2 Days Ago

The job skills required for IT Support Technician II include Troubleshooting, Help Desk, Customer Service, IT Support, Operating System, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician II. Select any job title you are interested in and start to search job requirements.

For the skill of  Troubleshooting
QUAD
Full Time
$40k-50k (estimate)
Just Posted
For the skill of  Help Desk
OfficeForce
Full Time | Temporary
$74k-92k (estimate)
2 Days Ago
For the skill of  Customer Service
Domino's Pizza (9268)
Full Time
$26k-32k (estimate)
Just Posted
Show more

The following is the career advancement route for IT Support Technician II positions, which can be used as a reference in future career path planning. As an IT Support Technician II, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician II. You can explore the career advancement for an IT Support Technician II below and select your interested title to get hiring information.