OVERVIEW

The University of St. Thomas invites qualified candidates to apply for an Operations Manager position within University Advancement.

The University of St. Thomas embraces diversity, inclusion, and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion a diverse, equitable and inclusive environment. The University is an Equal Employment Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to building a skilled team that represents a variety of backgrounds and perspectives. This commitment is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good. A successful candidate will possess a commitment to the ideals of this mission.

JOIN OUR COMMUNITY

The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:

• Up to 100% tuition remission for employees, spouses, and dependents upon eligibility
• A generous Employer retirement contribution of 9.4% of annual salary upon eligibility
• Medical, dental, and vision options
• Employer-paid disability, life, and AD&D benefits

JOB SUMMARY

The Operations Manager will lead the development and implementation of work-flow processes as a key member of the Advancement Communications, Events and Donor Relations (ACER) team within University Advancement. This role will manage and prioritize a large volume of complex traditional, digital, web and event projects simultaneously. The Manager will own the critical project path from timeline development through final delivery. This person plays an important role in managing communications, marketing, donor stewardship and event projects by ensuring the efficient flow of resources and deliverables and by driving on-time completion.

ESSENTIAL FUNCTIONS

1. Work-Flow Systems

- Leads the development of a work-flow system by identifying and leveraging project management tools, such as Lytho, and collaborating with internal team members.

- Trains ACER team members on systems and processes.

2. Project Management and Operations

- Works across the team to develop and prioritize timetables, identify project milestones and manage delivery of work.

- Develop schedules for project completion that define the scope of work, sequence the activities needed and effectively allocate resources.

- Oversees process documentation.

- Leads team project management meetings.

- Maintains reports to track workflows and ensure projects are organized and remain on task by hitting critical milestones.

- Reviews and updates work and project schedules.

- Reports any issues affecting job quality, timelines or costs.

3. Vendor Relations

- Serves as point of contact for outside marketing/communications agencies, freelancers and contractors.

- Obtains estimates of outside vendor costs for marketing, communications and donor relations projects.

- Obtains project specifications, deadlines and extensions, as needed.

- Works to ensure that project deliverables are on time, within budget and at the required level of quality.

4. Skills and Systems Maintenance

- Maintains expertise and training on current project management tool and work-flow best practices.

QUALIFICATIONS

Minimum Qualifications

• Bachelor’s degree in marketing, communications, project management or a related field (or a professional certificate in project management)

• Three years of experience as a project manager leading projects from conception to final delivery

• Excellent communication skills and exceptional attention to detail

• Demonstrated ability to build relationships, manage multiple projects simultaneously and meet deadlines

• Experience leading and working with a cross functional team

• Fully vaccinated for COVID-19 or eligible for legally required exemption such as a medical or religious reason

An equivalent combination of education and experience from which comparable knowledge and skills have been acquired may be substituted.

Preferred Qualifications

• Previous experience in creative and/or event production preferred

HOW TO APPLY

All interested candidates must apply online at https://www.stthomas.edu/jobs/. Follow the instructions to complete an online application which includes creating or updating an applicant profile, uploading a resume, and completing a job specific application.

In light of its commitment to create and maintain a safe learning and working environment, employment with the University of St. Thomas requires consent and successful completion of a background screening.

Official job posting is available at www.stthomas.edu/jobs.