Title: Academic Advisor (International Student Advisor)

Position Number: #96740

Hiring Unit: OFFICE OF THE PROVOST, OFFICE OF GLOBAL ENGAGEMENT, INTERNATIONAL STUDENT SERVICES

Location: UH at Manoa

Date Posted: September 23, 2022

Closing Date: Continuous recruitment: application review to begin on or around October 21, 2022 and will continue until the position is filled.

Band: B

Salary : salary schedules and placement information

Full Time/Part Time: Full-time

Month: 11-month

Temporary/Permanent: Permanent

Duties and Responsibilities 

1. *Serves as International Student Advisor to advise international students on immigration policies and regulations directly affecting or affected by curricular requirements, academic options, policies and procedures. 
2. *Functions as a Designated School Official (DSO) and Alternate Responsible Officer (ARO, certified by the US Department of Homeland Security (DHS) and the US Department of State (DOS) respectively, to ensure the university's compliance with federal regulations governing the enrollment of international students and exchange visitors.
3. *Utilizes the Student and Exchange Visitor Information System (SEVIS) with specialized knowledge and expertise for the interpretation and application of complex federal regulations and academic policies and procedures. 
4. *Assists students in formulating and assessing academic and career goals as allowed within the guidelines of their visa status.
5. *Plans, implements and participates in a wide range of international students cultural and social adjustment programs, including orientation and mentoring programs. 
6. *Prepares, develops, and presents immigration Information sessions for small groups and large audiences.
7. *Assists in planning, implementing, managing, and assessing international students advising support programs and services.
8. *Assists in the development and evaluation of international student advising policies and procedures.
9. *Develops, reviews and maintains materials that communicate office services, programs, resources and legal information for ISS' website. 
10. *Writes a variety of correspondence, brochures, reports, program descriptions and proposals.
11. *Serves as liaison to an assigned portfolio of colleges, schools, and departments, as well as other administrative units on campus. 
12. *Liaises with third-party sponsored students and sponsoring organizations.
13. *Liaises with the state and federal agencies such as US Department of Homeland Security, US Department of State (DOS), Social Security Administrations (SSA), and the Department of Motor Vehicles. 
14. Trains and supervises staff, including student assistants and interns.
15. Serves on university committees and a resource to campus international education stakeholders.
16. Advocate on behalf of international students at the university, state and national levels.
17. Other duties as assigned.

* Denotes Essential Functions

 Minimum Qualifications:

1. Possession of a baccalaureate degree in business administration, social sciences, social work, human development, education, or related field and 3 years of progressively responsible professional experience with responsibilities of international students advising in an institute of higher education, cultural adjustment programming, of which 1 year shall include professional International student advising experience with responsibility for performing SEVIS administration functions for F1 and/or J1 student visas as a Designated School Official (DSO) and/or Alternate Responsible Officer (ARO); and designing, implementing and evaluating cross-cultural adjustment activities; or equivalent education/training or experience
2. Considerable working knowledge of principles, practices and techniques in the learning services for immigration and academic advising as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
3. Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with immigration and academic advising in an institute of higher education.
4. Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
5. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
7. Demonstrated ability to operate a personal computer and apply word processing software.
8. For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
9. Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

1. Must have strong computer skills, including using the internet, e-mail, and word processing.
2. Strong interpersonal communication skills and attention to details.
3. Demonstrated ability to write brochures, handbooks, reports, or handouts. 
4. Demonstrated ability to establish priorities and complete tasks in a timely manner.
5. Demonstrated ability to work as a member of a team.
6. Demonstrated proficiency using the US DHS' Student and Exchange Visitor Information System (SEVIS). 
7. Eligibility for certification by the US DHS as a Designated School Officials (DSO) and certification by the US DOS as an Alternate Responsible Officer (ARO)- must be US citizen or lawful US permanent resident.

Desirable Qualifications: 

1. Possession of a Master's degree in business administration, social sciences, social work, human development, education, or related field. 
2. Working knowledge of University of Hawaii internationalization strategies and programs. 
3. Experience living, studying, or working abroad. 
4. Competency in a second language (other than English).

To Apply:

Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents. Applicant must submit the following:

1. Cover letter indicating how you satisfy the minimum and desirable qualifications;
2. Resume;
3. Names and contact information (telephone number and email addresses) of 3 professional references; and
4. Copies of unofficial transcripts (official transcripts will be required at the time of hire). Academic record/grade summaries will NOT be accepted. Copy of diplomas will NOT be accepted.) Documents issued from an institution outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant. 

If multiple applications are received from the same candidate, only the last one will be reviewed. Please do not include any self-identifying photos they will be redacted. PLEASE REDACT REFERENCES TO SOCIAL SECURITY NUMBERS AND BIRTH DATE ON TRANSCRIPT COPIES. All items become the property of the University of Hawaii and will not be returned. 

Note: If you have not applied for a position before using NeoGov, you will need to create an account. 

Inquires: Karen Michael Mikel at (808) 956-8613 or kmikel@hawaii.edu