Department F&A ITS - Identity and Access Management About the Department IT Services collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services. • We provide secure, stable, and reliable infrastructure and applications to support the mission of the University. • We support and enable faculty research and teaching with the effective use of technology. • We simplify the technology experience for faculty, students, alumni, and staff, and we ensure technology is mobile-friendly and accessible. • We identify, manage, and mitigate the technology risks of the University. Job Summary Under general direction the Systems Programmer provides technical expertise, develops standards, guidelines, and processes for application systems. Translates business requirements into well-designed applications while balancing user and business needs, technical competencies, industry developments, and time constraints. Reviews the design and code development of key architectural components. Contributes to decisions on project and infrastructure needs, including the evaluation of server technologies, languages, platforms, and frameworks. Actively participates in regional and national Identity and Access Management (IAM) communities and organizations as appropriate. Formulates and defines specifications for complex IAM installations, maintenance, and upgrades. Identifies and analyzes performance and capacity issues. Leads the installation and maintenance of major operating system components, multiple program products, and ancillary system components. Serves as the technical authority on multiple operating system components. Works with users, business analysts and technical staff to resolve problems and responds to suggestions for improvements and enhancements. Addresses problems related to systems integration, compatibility, and multiple platforms. Diagnoses and repairs system failures. Provides on-call support for problem resolution. Takes an active role in developing departmental policies and procedures, as they relate to the use of programs. Develops user manuals and participates in user demonstrations and focus groups. Maintains up-to-date technical knowledge through a variety of information sources. Responsibilities Designs and develops IdM technical solutions which meet business needs. Evaluates capacity and performance issues. Documents technical solutions including specifications, models, diagrams and other documentation as requested or required. Supports production applications and environments 24/7. Effectively collaborates with members of the IdM team ensuring quality and delivery of solutions. Reviews and provides feedback on business requirements and proposed technical solutions. Participates in regional and national communities to expand and share knowledge unifying efforts to improve IAM. Brainstorms with team members to identify alternative solutions. Serves as a technical expert for the IdM team. Investigates, analyzes and resolves day-to-day technical problems using standard procedures. Works with stakeholders to gather and analyze requirements for developmental programs. Receives a moderate level of guidance to design applications to meet University and business requirements. Performs code testing on components and works to ensure that appropriate implementation standards are met. Evaluates design alternatives for development cost and solutions using various methods. Supports and maintains existing applications. Works with web developers and responds to requests from users. Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. --- Work Experience: Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline. --- Certifications: --- Preferred Qualifications Experience: A minimum of three years programming experience developing, implementing, debugging and maintaining applications utilizing Java and SQL. A minimum of three years working with IAM systems and technologies. A minimum of two years experience with Linux Operating System. A minimum of one year experience with Windows Operating system. Previous experience in higher education. Technical Skills or Knowledge: Experience with RDBMS systems such as Oracle or Microsoft SQLServer. Experience with Git version control software. Familiarity with LDAP. Open source software and collaborating on open source products. Familiarity with NOSQL databases. Single sign on technologies such as Shibboleth. Proxy software such as EZ Proxy. Internet2 Grouper. Network authentication tools such as RADIUS. Mentoring junior resources. Active Directory and Group Policy. Administering Windows servers. CBORD-CSGold. Oracle Hospitality (AKA MICROS). Preferred Competencies Knowledge of concepts, practices, and procedures of software development. Professional and effective written and oral communication skills. Use standard software development applications and tools. Use analytical and quantitative skills and diagnostic techniques to resolve problems. Manage complex technical details. Familiarity with project management processes and methodology. Communicate technical concepts to non-technical staff. Effectively converse with, and listen to, all levels of users to understand their environment and the impact of system changes. Deep understanding of the cultural requirements on a campus for collegial and participative interactions. Work in a collaborative team environment. Confidentiality related to sensitive University matters such as, strategic initiatives, trade secrets, quiet periods, and scientific discoveries yet to be put in the public domain. Working Conditions Standard office environment. On-call responsibilities. Flexible schedule which will include occasional late night and/or weekend hours. Application Documents Resume/CV (required) Cover Letter (required) When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Information Technology Role Impact Individual Contributor FLSA Status Exempt Pay Frequency Monthly Scheduled Weekly Hours 37.5 Benefits Eligible Yes Requires Compliance with University Covid-19 Vaccination Requirement Yes Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Posting Statement Employees must comply with the University’s COVID-19 vaccination requirements. More information about the requirements can be found on the University of Chicago Vaccination GoForward. The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.