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Universal 1 Credit Union (U1) is a not-for-profit financial institution that exists to create personal, community and financial wellbeing. Our way of life is centered on being Trustworthy, Friendly, and Reliable and our go-to phrase is "Beyond What You Expected".
At U1, Member Service Representatives (MSRs) are responsible for delivering excellent member service, ensuring our members know they are valued. This is done by taking the time to listen to our members, getting to know their financial needs, building trust through transaction accuracy and knowledge, and by making appropriate recommendations of products and services that will help them.
SKILLS AND QUALIFICATIONS
Education/Certification:
Experience Required:
Knowledge/Skills/Abilities:
WORK ENVIRONMENT/PHYSICAL ACTIVITIES
Work Environment: The work environment described here are representative of those an employee encounters while performing the essential functions of this job. The noise level is usually moderate and typical of those in a typical office.
Physical and Intellectual Demands: The employee will be standing for long periods of time, bending, twisting, and lifting up to 25 pounds on a regular basis. Ability to hear normal conversations, type, pick up small objects, and convey detailed instructions accurately. Average, ordinary, visual acuity necessary to prepare or inspect documents.
Full Time
Banking
$32k-39k (estimate)
11/04/2022
02/10/2023
u1cu.org
DAYTON, OH
50 - 100
1937
Private
TINA PENCE
$10M - $50M
Banking
The job skills required for Member Service Representative I (Onsite-Teller) include Customer Service, Products and Services, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative I (Onsite-Teller). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative I (Onsite-Teller). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative I (Onsite-Teller) positions, which can be used as a reference in future career path planning. As a Member Service Representative I (Onsite-Teller), it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative I (Onsite-Teller). You can explore the career advancement for a Member Service Representative I (Onsite-Teller) below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.