UnitedMasters Inc.

Chief of Staff to the Founder & Chief Executive Officer

As a trusted proxy for and advisor to the CEO, you will play a key role in translating his vision, values and direction into actionable plans and running the day to day operations of the company in partnership with the executive team. The Chief of Staff must be exceptionally organized, an adept project manager, highly credible, approachable and experienced at providing advice and counsel to senior leaders. You will be expected to act on behalf of the CEO while serving as an honest broker and truth teller with a company-first mindset. 

Outcomes

• CEO is consistently focused on and prepared for his highest-value time investments; you effectively triage demands on his time and manage/delegate distractions 
• CEO has the right information at the right time to make good decisions quickly
• No balls are dropped on your watch: you effectively manage, delegate and/or ensure accountability on all initiatives, projects, tasks and deliverables initiated by or involving the CEO Office and executive team 
• Serve as the CEO’s trusted confidante and strategic thought partner, you keep his finger on the pulse of the organization and ensure that he is regularly informed of key challenges and proposed / progressing solutions 
• You are a well respected proxy for the CEO and internal advisor who drives impact through your influence and a deep understanding of the business and its people; your relationships enable you to drive change management, de-silo information, promote cross-functional collaboration, and spot high-priority issues for resolution
• The Company has a clear and reliable operating rhythm that drives accountability and excellence in execution, as well as communication and alignment among senior leadership

• As a force multiplier for the executive and senior leadership teams, you set productive meeting agendas, represent the perspective of the CEO, offer advice and counsel, and infuse rigor and empathy in process and communications.
• Manage seamless CEO Office operations, including by clarifying scheduling priorities and promoting business continuity through the development of CEO Office playbooks, shared resources and collaboration tools
• Partner with the Head of Communications to support internal communications on behalf of the CEO, including by facilitating a regular drumbeat of internal engagements that inspire, motivate and align the enterprise team

Competencies 

• A systems thinker with demonstrated business acumen, judgment and decision making
• Extremely organized and methodical; exceptional project manager who is a starter and a finisher with a GSD attitude 
• Strong coaching/consulting capabilities; confident interfacing with and delivering feedback to senior executives
• Collaborative style; positive can-do attitude. A team player with a strong drive to create a positive work environment.
• Excellent stakeholder management skills including ability to engage, influence and keep informed; demonstrated change management capability
• Strong analytical and problem-solving skills. Ability to analyze data, understand trends and develop recommendations for action based on the analysis.
• Excellent communication skills – a strong verbal communicator and writer; ability to frame a message
• Highest level of integrity, discretion and trustworthiness with handling sensitive and confidential information 

Experience

• Briefing, guiding and coaching executives and senior leaders 
• Managing high-priority projects with multiple senior stakeholders 
• Developing and managing organizational systems, processes and playbooks - especially goal setting, strategic planning 
• Communicating and customizing messaging to various audiences
• Synthesizing and presenting data and content in well organized documents and decks, especially for executive audiences and the Board of Directors 

UnitedMasters Core Values 

We hold ourselves and each other accountable for demonstrating these values through our actions each and every day. Our values describe how we do business, how we lead, and how we will win together.

• We get on the plane. Entrepreneurial spirit is how this company began, and remains vital to our success. And entrepreneurial spirit means that ideas and case studies only go so far: ultimately you need to get on the (proverbial) plane and fully commit to the journey.
• We expect challenge respect. The only way we will consistently achieve excellence is to constantly challenge each other and the work we do together. Artificial harmony among our team will only hold us back. But as we challenge each other, we must always do so with respect for each other and the work.
• We are defined by our resilience. We’ve never seen anyone fail that did not quit. And that’s why resourcefulness and resilience are equally important to us: we can’t just start with a great idea: we need to keep pushing, failing fast, getting better– and never quitting on our mission or your team.
• We pursue answers before the question has to be asked. We seek to understand our customers so well that we can anticipate what they need– and how to build for the need– before it’s even asked for. This is equally important for our artists as it is for our brand clients.
• We run towards darkness. We have the courage to embrace the unknown, and work through uncertainty rather than grasping on to an inferior plan just because it is more immediately apparent. 
• We know what we don’t know. We expect that everyone has confidence in what they do know, and honesty in what they do not know.

Salary Hiring Range: $150,000 - $200,000

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide (e.g. bonus, stock options, 401(k) match, etc.)

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. 

The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

The salary range above is for the NY/CA. As a company, we have a location based strategy, which means the salary range could be lower or higher than this if the role is hired in another location.

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