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Product Support Analyst
UnitedHealth Group Fort Worth, TX
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$58k-73k (estimate)
Full Time | Insurance 5 Months Ago
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UnitedHealth Group is Hiring a Product Support Analyst Near Fort Worth, TX

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life’s best work.SM 

Location: This is a hybrid position. This position requires on site work at our facility in Fort Worth, TX approximately 3 days a week, as business needs require.

If you reside near Fort Worth, TX, you’ll enjoy the flexibility of a hybrid-remote position* as you take on some tough challenges.

Primary Responsibilities:

  • Assist with Consumer Affairs mail by uploading documents, creating letters, updating databases, etc
  • Prepare and distribute approval notifications including creating documents for policy issue system
  • Prepare MS Word documents for policy issue system and determine requirements for policy print system including review, testing and receiving approval
  • Issue and distribute Group Master policies and update Group Master Policy Database
  • Create and update departmental Project database as well as preparing reports utilizing this database
  • Assist Manager, Assistant Vice President and Vice President with miscellaneous projects

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: 

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays 
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account 
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 
  • 401(k) Savings Plan, Employee Stock Purchase Plan 
  • Education Reimbursement
  • Employee Discounts 
  • Employee Assistance Program 
  • Employee Referral Bonus Program 
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) 
  • More information can be downloaded at: http://uhg.hr/uhgbenefits 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

  • High School Diploma/GED (or higher) OR 2 years of experience working in an office setting
  • 3 years of experience working in an office setting providing insurance product support
  • 2 years of experience working in a position requiring strong verbal and written communication skills
  • Intermediate level of proficiency with Microsoft Office Suite, particularly Microsoft Word and Excel
  • Ability to work on-site in the Fort Worth, TX office on a hybrid basis: approximately 3 days a week or as business needs determine

Preferred Qualifications:

  • Regulatory or compliance experience
  • Project management experience
  • Tableau experience
  • Proficient with Access, Outlook and SharePoint
  • Knowledge of HTML or other programming language

Soft Skills:

  • Ability to adapt in a dynamic and high-growth environment with objectivity and collaboration
  • Ability to exercise logic and sound judgment
  • Ability to work in a fast-paced environment on multiple projects with tight deadlines while paying close attention to the details of all the deliverables
  • Solid interpersonal skills with ability to interface effectively with a wide range of people

Careers with UnitedHealthcare. Work with a Fortune 5 organization that’s serving millions of people as we transform health care with bold ideas. Bring your energy for driving change for the better. Help us improve health access and outcomes for everyone, as we work to advance health equity, connecting people with the care they need to feel their best. As an industry leader, our commitment to improving lives is second to none. 

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. 

#RPO, #Yellow

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$58k-73k (estimate)

POST DATE

10/06/2022

EXPIRATION DATE

06/27/2023

WEBSITE

unitedhealthgroup.com

HEADQUARTERS

THREE BRIDGES, NJ

SIZE

>50,000

FOUNDED

1980

INDUSTRY

Insurance

Related Companies
About UnitedHealth Group

Our mission is to help people live healthier lives and to help make the health system work better for everyone. A Fortune 6 company, we're focused on helping people live healthier lives while making the health system work better for everyone. Here, we seek to empower people with the information, guidance and tools to make personal health choices. We work harder and we aim higher. We expect more from ourselves and each other. And, at the end of the day, were doing a lot of good for more than 142 million people worldwide. Our biggest point of differentiation is our people - and the collective ta...lent, energy, intelligence and drive our force of 305,000 individuals around the world bring to our mission every single day. So, how do we do it? With our every action, interaction and intention that demonstrates the five fundamental values that guide everything we do: Integrity Compassion Relationships Innovation Performance If you're looking for a place where your drive, compassion and passion can make a difference in the health and well-being of others, consider UnitedHealth Group. Click below to search careers or join our social communities: Search and apply for careers at: http://careers.unitedhealthgroup.com Like us on Facebook at: http://www.facebook.com/uhgcareers Follow us on Twitter at: http://www.twitter.com/uhgcareers Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. More
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