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Pharmacy Technician

Raleigh, NC | Full Time

Job Description


The more you do, the more you learn. And as you learn you find new doors opening that challenge you to bring your best. Here at OptumRX, we've earned the trust of more than 64 million people who rely on us for the prescription drugs that improve their health and lifestyles. When you join us, you'll be part of the UnitedHealth Group family of companies where you'll have some of the best training and tools in the world.

As a Pharmacy Technician, you'll be responsible for answering incoming calls and completing outbound calls to/from patients, physicians and pharmacists while ensuring a high level of customer service and maximized productivity. Along the way, you'll discover the training, support and career opportunities you'd expect from a Fortune 6 leader.

Hours: Monday-Friday, 9:00am-6:00pm (1 hour lunch); Full-time 40 hours.  NO NIGHTS or WEEKENDS.

Address: 140 Northway Ct Raleigh, NC 27615

Primary Responsibilities:

  • Enter prescriptions and verify appropriate and accurate information
  • Contact patients, pharmacists and doctor's offices to resolve claims issues
  • Process prescriptions (from intake to order completion)
  • Resolve customer issues; ensuring accurate information is provided

What are the reasons to consider working for UnitedHealth Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • More information can be downloaded at:


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher) OR 2 years of Pharmacy Technician experience (including retail pharmacy experience) 
  • North Carolina State Pharmacy Technician licensing and registration required
  • Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance

Preferred Qualifications:

  • National Pharmacy Technician Certification
  • Proficiency with computer and Windows PC applications including ability to navigate and learn new and complex computer system application
  • Good phone etiquette


To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment 

Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you'll fill far more than prescriptions. As a member of one of our pharmacy teams, you're empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)


  **PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.     

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.   



 #RPO, #Red

Skills for Pharmacy Technician

The job skills required for Pharmacy Technician include Customer Service, Computer Systems, phone etiquette etc. Having related job skills and expertise will give you an advantage when applying to be a Pharmacy Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Pharmacy Technician. Select any job title you are interested in and start to search job requirements.

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Career Path for Pharmacy Technician

The following is the career advancement route for Pharmacy Technician positions, which can be used as a reference in future career path planning. As a Pharmacy Technician, it can be promoted into senior positions as a Pharmacy Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Pharmacy Technician. You can explore the career advancement for a Pharmacy Technician below and select your interested title to get hiring information.

How to Become a Pharmacy Technician

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