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UnitedHealth Group
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$34k-41k (estimate)
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Watertown Regional Medical Center
Beckley, WV | Full Time
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Part-Time Front Office Assistant
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$34k-41k (estimate)
Part Time | Insurance 6 Months Ago
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UnitedHealth Group is Hiring a Part-Time Front Office Assistant Near Beckley, WV

Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients’ expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what’s really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we’re working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life’s best work.(sm)

Having energized and friendly Front Office Assistants is essential to delivering quality care and creating success in our centers. As a Front Office Assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you’re a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we’d love for you to join our team!

This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs.

Our teams utilize a collaborative working model to build connections across our centers and communities. The primary center for this position is Beckley, though you may also operate in other local work sites on an as needed basis.

Schedule: Up to TWO 12 hour shifts per week

Primary Responsibilities:

  • Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area
  • Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process
  • Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks
  • Collect all insurance information, verify patient demographics, process payments, and complete phone sheets
  • Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma or equivalency (GED) 
  • 1 years of customer service OR experience in a medical office setting
  • Experience with basic computer software and the ability to learn electronic medical records
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • 6 months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems 
  • Experience collecting health insurance information and/or processing patient payments
  • Experience with patient registration
  • Understanding of occupational medicine 

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both its owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine provided by the medical practices of any of their physicians.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Summary

JOB TYPE

Part Time

INDUSTRY

Insurance

SALARY

$34k-41k (estimate)

POST DATE

09/22/2022

EXPIRATION DATE

10/31/2022

WEBSITE

unitedhealthgroup.com

HEADQUARTERS

THREE BRIDGES, NJ

SIZE

>50,000

FOUNDED

1980

INDUSTRY

Insurance

Related Companies
About UnitedHealth Group

Our mission is to help people live healthier lives and to help make the health system work better for everyone. A Fortune 6 company, we're focused on helping people live healthier lives while making the health system work better for everyone. Here, we seek to empower people with the information, guidance and tools to make personal health choices. We work harder and we aim higher. We expect more from ourselves and each other. And, at the end of the day, were doing a lot of good for more than 142 million people worldwide. Our biggest point of differentiation is our people - and the collective ta...lent, energy, intelligence and drive our force of 305,000 individuals around the world bring to our mission every single day. So, how do we do it? With our every action, interaction and intention that demonstrates the five fundamental values that guide everything we do: Integrity Compassion Relationships Innovation Performance If you're looking for a place where your drive, compassion and passion can make a difference in the health and well-being of others, consider UnitedHealth Group. Click below to search careers or join our social communities: Search and apply for careers at: http://careers.unitedhealthgroup.com Like us on Facebook at: http://www.facebook.com/uhgcareers Follow us on Twitter at: http://www.twitter.com/uhgcareers Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. More
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The following is the career advancement route for Part-Time Front Office Assistant positions, which can be used as a reference in future career path planning. As a Part-Time Front Office Assistant, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part-Time Front Office Assistant. You can explore the career advancement for a Part-Time Front Office Assistant below and select your interested title to get hiring information.

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If you are interested in becoming a Front Office Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Assistant job description and responsibilities

Front Office Assistants are responsible for providing clerical and administrative support to the office staff for efficient and smooth operations of the office operations.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Assistant jobs

Practice navigating computer systems, tools, and technologies – such as Microsoft Office, point of sale (POS), or even management and billing systems.

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Do your outmost best to operate the front office properly, efficiently and with profitability.

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Familiarize and practice yourself with general office functions – typing, filing, and reception.

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Maintain a friendly, proficient, and positive work environment for everyone.

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Self control and calmness are necessary for handling a busy and demanding office environment.

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Step 3: View the best colleges and universities for Front Office Assistant.

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