Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

The Digital Content Coordinator is responsible for communicating Optum Idaho member, provider and stakeholder content with the ability to write content in addition to proofing, editorial work and content management on web, social and email marketing platforms. Your role will ensure the strategic insights and key messaging points are consistently and accurately delivered in all Optum Idaho content. This individual will have an interest in the healthcare industry, able to write on a variety of levels (blogs, social media, web, advertising) as well as the ability to write across audiences. Your role will include closely following the Optum visual and voice guidelines. 

Additionally, this individual will have exemplary editorial and proofing skills, as well as enthusiasm to try new and emerging communication channels that best deliver information to our members, providers and stakeholders where and when they need it most. The successful candidate will have a passion for details and ensuring our written product is delivered at the highest standards. Every single time. 

You’ll enjoy the flexibility of a hybrid work model, working from home and from Optum Idaho’s downtown Boise offices as you join a local team dedicated to helping one person, one family and one community at a time. 

Primary Responsibilities:

• Ability to write across key digital channels and execute our content strategy to to deliver timely, accurate and engaging content across all communication channels
• Ability to work with agency partners, develop media lists, pitches and messaging for key initiatives
• Well versed in crafting everything from website copy and case studies to thought leadership pieces and video scripts
• Manage, maintain and increase content engagement via platforms such as Salesforce Marketing Cloud Email Studio, Adobe Experience Manager, SharePoint and other digital content creation and management systems
• Use content to drive reach, reputation, and revenue on a variety of digital platforms (blogs, websites, social media) and traditional outlets (PR, sponsored content, events, etc.)
• Conduct periodic content audits to demonstrate opportunities and gaps in our content strategy
• Support maintenance of enterprise digital asset management platform (OpenText 360/Documentum) and workflow management (Workfront)
• Proof and editorial review of new content, insights and impact facts/data, and copy across wider Marketing needs
• Update older content to meet ongoing content standards and branding
• Other duties as assigned in coordination between our creative, content and operations teams

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• BA in English, Journalism, Creative Writing, Communications or Marketing
• 2 years of experience writing, editing, and creating content
• Experience in handling and/or writing copy for marketing or public relations campaigns, including updating websites, social media platforms and other distribution channels
• Editorial mastery of AP Style
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifcations:

• Experience or passion for health care content writing
• Experience in digital content management platforms and tools
• Excellent copywriting and content presentation skills 
• Excellent multitasking and organizational skills
• Good analytical abilities to develop engaging narratives that support business goals
• Solid attention to detail
• Creative problem solver who is nimble and flexible
• Works well under pressure in a fast-paced digital/technical environment
• Collaborative team player

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.