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United Digestive
Lithonia, GA | Other
$39k-47k (estimate)
2 Months Ago
Referral Coordinator
United Digestive Lithonia, GA
$39k-47k (estimate)
Other 2 Months Ago
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United Digestive is Hiring a Referral Coordinator Near Lithonia, GA

Job Details

Job Location: Lithonia Office - Lithonia, GA
Position Type: Full Time
Education Level: High School or GED
Salary Range: Undisclosed
Travel Percentage: As needed for business requirements.
Job Category: Patient Facing - Clinical

GENERAL SUMMARY OF DUTIES: Responsible for all duties revolving around the office, scheduling of patient appointments for procedures, follow-up office visits and ancillary services. Responsible for obtaining accurate documentation of patient information, management of physician schedules, coordination of referrals from Primary Care physicians and other specialists. Required to be cross-trained in all front office and patient service related functions in order to provide coverage as needed in various duties at office locations across the practice.
REPORTS TO: Practice Manager
RESPONSIBILIITES
Duties include but are not limited to:
  • Schedules, reschedules, and manages cancellations and no shows for patient office visits and procedures
  • Maintains and updates current information on physicians’ schedules and endoscopy block time; schedules patients according to physician availability and preference
  • Collects and records accurate patient information according to the UD Documentation Requirements
  • Ensures all applicable procedures are scheduled in UD endoscopy suites; coordinates scheduling of procedures in hospital if necessary
  • Ensures all applicable ancillary services are scheduled at UD
  • Mails/Emails information packets to patients who are new to the practice
  • Answers incoming calls in a timely and efficient manner; addresses questions regarding patient appointments and requests for information from referring providers
  • Greets onsite patients in a prompt, pleasant, and helpful manner
  • Accurately provides or counsels patients and/ or relatives with pertinent information regarding medical treatment or procedures; distributes or mails preps to patients if necessary
  • Meets or exceeds quality and productivity standards as set by the Practice Manager
  • Answers emails and voicemails and returns patient calls in a timely and efficient manner
  • Completes requests for information from other UD staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts
  • Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information
  • Acts a liaison between the office and referring physician practices and hospitals
  • Participates in staff meetings as directed by the Practice Manager
  • Participates in marketing activities as directed by the Practice Manager
  • Cross trains and performs other office functions including phone triage, check-in/check-out, scheduling, pre-certification, or medical records as directed by the Practice Manager
  • Travels to office locations within the Metro area to provide coverage in various front office functions as directed by the Practice Manager and/or Regional Director of Operations
  • Any other duties and/or special projects as assigned
REQUIRED EDUCATION, SKILLS & EXPERIENCE
High School Diploma or GED required; Certified Medical Assistant preferred. 2-3 years of specialty clinic experience, gastroenterology experience preferred. Bilingual preferred, but not required. Staff member must be computer literate and able to operate healthcare system and multiple Microsoft Office applications.
ADDITIONAL SKILLS AND EXPERIENCE
The Referral Coordinator must be able to:
  • Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect
  • Displays a professional outgoing warm and helpful attitude
  • Possesses compassion for dealing with people who are ill and need help
  • Plan, prioritize, and complete multiple tasks as delegated by the Office Manager
  • Work under pressure; assess, respond, and communicate issues in a timely manner
  • Communicate clearly with patients and coworkers through the telephone, email, and in-person
  • Interpret and apply clinical and non-clinical policies and procedures
PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS
Requires sitting and standing associated with a normal office environment; travel as business needs require


Job Summary

JOB TYPE

Other

SALARY

$39k-47k (estimate)

POST DATE

01/29/2023

EXPIRATION DATE

05/14/2024

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The job skills required for Referral Coordinator include Scheduling, Primary Care, HIPAA, Confidentiality, Microsoft Office, Front Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Referral Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Referral Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Referral Coordinator positions, which can be used as a reference in future career path planning. As a Referral Coordinator, it can be promoted into senior positions as an Admitting Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Referral Coordinator. You can explore the career advancement for a Referral Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Referral Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Referral Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Referral Coordinator job description and responsibilities

Performs data collection and data entry, following through and documenting the interaction.

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Make patient referrals and assist with medical services.

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Referral coordinators set appointments and process transfers to ensure timely transmission and start of services.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Referral Coordinator jobs

Ability to work independently and be self-directed and flexible.

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Effective telephone skills.

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Ability to work at a high-volume level of accuracy.

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Step 3: View the best colleges and universities for Referral Coordinator.

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