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Union Square Credit Union
Wichita Falls, TX | Full Time
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Airrosti
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Asset Recovery Specialist
Union Square Credit Union Wichita Falls, TX
Full Time | Banking 5 Months Ago
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Union Square Credit Union is Hiring an Asset Recovery Specialist Near Wichita Falls, TX

Description

POSITION SUMMARY:

Responsible for the control of late and/or delinquent loan accounts and pending late payment reminders. Make follow up telephone calls on delinquent loan accounts and maintain accurate records on delinquent loan accounts. Optimize collections on accounts while balancing the goodwill of members with the overall business interests of the credit union.

Requirements

DUTIES AND RESPONSIBILITIES:

The following duties are typical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

  • Monitor payments for late and/or delinquency status. Follow up on delinquent, high-balance, and overdue credit balance accounts by phone and/or letter. Ensure professional interface with members.
  • Contact high balance and/or delinquent members by telephone and mail to determine the reasons for balance or delinquency, and assist them in developing plans to bring accounts top a current status.
  • Notify co-signers regarding status of delinquent accounts.
  • Update files and system accounts via the credit union’s delinquent loan recovery system.
  • Secure credit bureau reports. Skip trace on loan accounts. Maintain accurate data for repossession log, bankruptcy files, charge-off list, etc.
  • Research payroll deductions, tops, starts, and changes as they may affect the status if a loan repayment.
  • Assist members with delinquent real-estate loans to resolve delinquency.
  • Determine when to compromise and settle balances and when to initiate foreclosure or repossession proceedings.
  • Determine when loan collateral should be repossessed, and serve as liaison with attorneys or agencies in handling repossession of collateral.
  • File all claims, attend hearings, and coordinate with trustees for all bankruptcy filings.
  • Investigate and correct discrepancies in loan applications and credit bureau reports.

REQUIRED KNOWLEDGE AND ABILITIES:

2 years of experience in the finance industry with a concentration in collections, repossession, and customer service is preferred. Must have a valid driver’s license. Knowledge of fundamentals of lending and loan collection concepts and practices. Knowledge of collections to include legal aspects, bankruptcy, and repossession. Knowledge of state and federal laws governing consumer and real property lending. Excellent problem solving, oral, and written communication skills. Excellent telephone manners and techniques. Ability to collect, analyze, and interpret data. Demonstrated proficiency and expertise with personal computers and Microsoft applications (Outlook, Word, Excel, Access, and PowerPoint) or similar software.

EDUCATION:

High School Diploma required.

Union Square Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

POST DATE

10/08/2022

EXPIRATION DATE

12/20/2022

WEBSITE

unionsquare.org

HEADQUARTERS

WICHITA FALLS, TX

SIZE

50 - 100

FOUNDED

1957

CEO

JOHN BARAD

REVENUE

$10M - $50M

INDUSTRY

Banking

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About Union Square Credit Union

About: Union Square is the largest credit union in the Texoma Area. We are here to serve you, our members, with the best products available and the most competitive rates around. We are people helping people. We are.... Your Financial Center of Choice! Mission: We are people helping people. Union Square Credit Union's field of membership is open to those who have the following common bond: Persons who live, work, worship or attend school in Archer, Baylor, Clay, Wichita or Wilbarger Counties, Texas; or Cotton or Tillman Counties, Oklahoma; Spouses of persons who died while within the field of ...membership of this credit union; Organizations of such persons. And members of the family of such persons. More
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