The following are the job requirements for the Case Manager position.
SKILLS KNOWLEDGE AND ABILITIES: Knowledge of substance abuse and psychiatric patient services. Professional verbal and written skills needed for communicating the patient status, and treatment needs to payers, families, professionals, paraprofessional employees of the hospital, and members of the patient's community. Able to maintain professional records and patient confidentiality and ability to maintain professional relationships with staff and patients. Knowledge of Special Treatment Procedures. Able to develop therapeutic relationships with patients and families. Skill in preparing and maintaining appropriate medical record documentation.
EDUCATION: Bachelor's degree in the humanities (or related degree) or Master's degree. Experience may be considered in lieu of education.
LICENSURE/CERTIFICATION: Current Driver’s License or State issued Id. Established licenses are to be maintained.
EXPERIENCE: Three years’ experience in a similar role, requiring verbal and written communication; prioritizing and addressing multiple tasks; and working with a team approach. Experience in working with adults with substance abuse and psychiatric diagnoses requiring treatment.
PHYSICAL/GENERAL REQUIREMENTS: Able to sit or stand while interacting with patients, families, and staff. Able to write/type for extended periods of time. Able to travel between various hospital areas. Hearing, vision, and emotional stability sufficient to perform essential job functions. Able to use the telephone for extended periods of time. Able to deal with stressful situations and changing priorities. Able to sustain physical activity eight hours a day. Able to remain on feet eight hours per day. Able to physically restrain patients by individual or team restraint per policy. Able to lift, carry, and lower 50 pounds without assistance. Able to push patients in wheel chairs up and down hills and pursue running patients. Able to transfer patients to and from wheel chairs. Able to confront a dangerous and aggressive patient. Able to verbally communicate so as to de-escalate a crisis situation and accurately convey patient behavior and status. Able to visually observe so as to convey verbally or in writing patient behavior or to protect self and others from aggressive patients or other accidents. Able to write legibly and grammatically so as to convey patient behavior and information in the patient chart. Regular and expected attendance.
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We believe that diversity and inclusion among our teammates is critical to our success.
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UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.