Responsibilities

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

The Corporate Information Services Department is seeking a dynamic and talented Application Architect – Clinical Systems.

The Application Architect – Clinical Systems acts as a key resource that aligns the electronic health record (EHR) design and functionality with clinical operations initiatives. Works collaboratively with IS, clinical operations, and facility level resources to deploy, maintain, and support applications throughout the organization. Acts as a liaison with facilities and other corporate staff for issues involving the clinical areas requiring design considerations and integration between information systems. Leads the design, build, testing, support, maintenance and troubleshooting of assigned software applications and systems.

Serves as a point of contact for physicians and other clinical staff to reference as necessary, including, but not limited to Cerner (Firstnet & PowerChart). Involved in knowledge transfers to Facility IS, committees composed of facility and corporate staff, documentation of process workflow and other functionality regarding the EHR.

Key Responsibilities include:

• Serves as liaison to facility representatives to investigate and resolve customer service issues
• Provides leadership in development; establishing ownership and maintaining work teams
• Collaborates with UHS corporate physicians, Clinical & Departmental teams as well as operations to address specific customer needs and resolve issues from the Acute Division facilities
• Coaches and mentors team members and acts as a professional role model
• Contributes to performance evaluation of junior staff members as needed
• Communicates and provides rationale for decisions to other UHS corporate and facility staff
• Identifies educational needs and collaborates with education & corporate operations teams to design and implement end user education
• Provides mechanisms for soliciting ongoing feedback from users and responds and follows-up with concerns in a timely manner
• Keeps management well informed of activities, needs, problems
• Develops and maintains communication flows that exceed customer expectations
• Plans, facilitates, and evaluates improvements to operational workflow and processes in collaboration with corporate operations and facility leadership
• Maximizes effectiveness of applications by understanding available functionality, options and possible alternatives for software in production
• Formulates reports, collects and analyzes data to identify trends that improve organizational performance and clinical outcomes
• Develops and makes recommendations to modify policies and procedures impacted by information systems
• Maintains a current knowledge of trends and issues in healthcare, Health Information Management (HIM), and Joint Commission standards
• Articulates how new technology will impact current processes and procedures for the organization
• Adheres to UHS Project Management standards & Change Control processes

Qualifications

Position Requirements:

• Bachelor’s degree required
• Eight or more years of HIM, Revenue Cycle and Clinical Information Systems experience preferred.
• Working knowledge of clinical system application design, development, implementation, enhancement, support methods and practices
• Comprehensive working knowledge of clinical applications analysis, design, build, deployment and modification as well as troubleshooting techniques
• Ability to work with end users to determine software specifications and process improvement workflows
• Ability to create system documentation, project plans, test scripts and education materials
• General familiarity of end user practices, concepts and terminology sufficient to support the clinical applications
• Language proficiency in English, with excellent written and verbal skills
• Project management experience preferred
• Expert user of Medical Records related information systems (preferred Cerner Millennium)
• Strong analytical and statistical skills and interpretive abilities to make recommendations for improvements or changes
• Demonstrated critical thinking and problem-solving abilities to resolve complex clinical, people, process and technology issues
• Ability to act independently and complete projects from beginning to end with minimal supervision
• Professional demeanor and excellent communication and interpersonal skills to effectively interact with all levels of staff on clinical and information technology matters and on policy and procedural matters

Travel Requirements: 25% domestic US travel (depending on projects).

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.