Responsibilities

Coastal Harbor Health Systems is currently seeking a qualified Patient Account Rep: 

To ensure the collection of payments due to the hospital in a timely and accurate manner. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Follow up with insurance company or third party payor to ensure correct and timely processing and payment of claims. Utilize inpatient and outpatient Billing Balance Report daily to enter initial follow up date. Review cash receipts log daily and follow up on claims that were processed incorrectly. Coordinate third party denial information with Utilization Review department. Write off administrative/charity and contractual adjustments, using correct transaction code on all adjustments. Review all mail and determine steps necessary to resolve patient concern. Coordinate medical records requests received from insurance company.ÿ Ensure account has been documented.ÿ Request and follow up with Medical Records department regarding the date the medical records were mailed to carrier. Promptly accept and handle incoming telephone calls for all accounts assigned. Monitor credit balances, utilizing Credit Balance Report to relieve all credit balances. Maintain and update copy of the hospital contract notebook to ensure appropriate collection of co-pays and deductibles as necessary. Perform other duties as assigned.

Contact Information:

Shayla Stokely

Human Resources Coordinator 

912.692.4248 and/or shayla.stokely@uhsinc.com 

Qualifications

The right candidate will: Have a minimum of a Bachelors Degree in Accounting or Finance and 2 years of healthcare insurance billing experience. Be flexible Have a high degree of patience Be able to work within a team and individually as needed. Be Customer Service friendly Demonstrated computer skills. **Strong Insurance verification skills/knowledge. 

Upon completion of interview and job offer, new hire must be able to attend a full week of hospital orientation to the facility.