Responsibilities

About the Role:

To provide technical support for networking technologies for administrating and managing the setup, maintenance, repairing work of network systems and system components. The analyst must resolve and troubleshoot any malfunctions involved with networks or network components. The analyst must troubleshoot any malfunctions with the phone and camera systems.

Provide technical support for networking technologies for administrating and managing the setup, maintenance, repairing work of network servers and system components. Resolve and troubleshoot any malfunctions involved with networks or network components.

Essential Responsibilities:

• Coordinate with multiple Arbour Counseling sites in MA and travel if necessary
• Apply systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specific specifications
• Design, document, test, create or modify computer programs related to machine operating systems
• Developing and/or implementing the efficient and cost-effective software solutions for a particular problem
• Preparing manuals and user guide for training purposes and for the use of users.
• Troubleshooting day-to-day problems with software and hardware and fixing them in a timely manner for multiple locations
• Recommending the need for new software and hardware systems to the management. Works with UHS-BH Corp IT with research, bids and purchase orders
• Upgrading the software solutions as well as the hardware systems to solve the problems as and when they arise
• Maintaining, monitoring and coordinating the use and installation of software and hardware components according to company policy
• Updating their knowledge about the latest programming techniques and technologies
• Continuously working toward improving the performance of the systems
• Working closely with the management and other teams in achieving the organizational goal
• Serves as the facility liaison with Corporate IT
• Provides PC network support for the user community
• Functions as a help desk for facility
• Install and troubleshoot PC equipment
• Resolves users' software related issues within scope of assigned security protocol as authorized by BH-CORP-IT
• Maintains software/hardware inventories
• Documents all PC systems and software
• Participates in monthly IT Webinars
• Assists with special projects
• Performs routine maintenance on PC equipment
• Provides first level of support for phone systems
• Provides first level of support for closed circuit television systems
• Provides off hour support as needed

Benefits:

• Challenging and Rewarding Work Environment
• Tuition Reimbursement
• Competitive Compensation & Paid Time Off
• Excellent Medical, Dental, Vision, and Prescription Drug Plans
• 401(k) with 5% company match
• Mileage Reimbursement
• Cell Phone Stipend

Qualifications

• Must have a valid driver’s license, reliable transportation, car insurance and ability to travel to multiple sites.
• Must be able to pass a CORI, drug test, and other pre-employment documentation.
• Must possess appropriate citizenship work documentation.
• An individual must be able to perform each Essential Function of the job satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.
• Associates degree or 4 year degree in information systems related major. One or more years' experience in a Microsoft Windows environment with knowledge of Microsoft Office Suite.
• While performing the duties of this job, the employee may be required to perform moderate lifting (minimum weight of 25 lbs.); repetitive lifting; repetitive bending/stooping; standing for long periods of time; working on a CRT for long periods of time; ability to effectively utilize office telephone equipment; repetitive motions using fingers and forearms in data entry; ability to drive a car; physical ability to meet travel requirements as outlined in the job description, and manual dexterity to access filing system.
• Candidate must possess appropriate citizenship work documentation
• Candidate must pass a CORI and drug test as well as other pre-employment documentation
• Candidate must provide proof of Covid-19 Vaccination Card or appropriate religious / medical exemption. Card must possess at least either two Moderna Vaccinations, two Pfizer vaccinations, or a J&J vaccination.

Arbour Counseling Services, a subsidiary of Universal Health Services, provides trusted quality and experience throughout our continuum of behavioral health and substance use treatment programs. Individualized care services are offered to individuals of all ages, groups, families, and couples. Arbour Counseling Services prioritizes quality and convenience for the communities we serve while providing compassionate care for all.

Visit us online at: https://arbourhealth.com/

Who we are at UHS:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.