Responsibilities

Aiken Physicians Alliance offers Primary Care, Cardiology, General Surgery, Gastroenterology, Orthopedics, Neurology, Neurosurgery, Pulmonology and Urology Care. You will work with a Care Team of physicians, advanced practitioners and staff providing compassionate and quality care. Aiken Physicians Alliance is affiliated with Aiken Regional Medical Centers, a 273-bed acute care facility offering a comprehensive range of specialties and services.

To learn more about Aiken Physicians Alliance visit Aiken Physicians Alliance | Aiken, South Carolina

Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 12 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.

Position Summary 

Reporting to the IT Director, The IS Support Tech position supports the implementation and integration of UHS/IPM clinical and business applications for ambulatory services. Requires phone or in person support of clinic IT/IS issues. Some markets have clinic operations spanning into evening and/or weekend.Responsible for management and oversight of IT Design & Construction projects. Role will support UHS/IPM Ambulatory Facilities/Clinics.

Focuses on learning and understanding the People, Process, Technology used at these Ambulatory Service locations, in order that UHS can properly structure the data integration across systems and applications. Examines the clinical and business workflows and assists in system and application integration activities. Manages conversion activities including end user support, application troubleshooting and application/technical configuration. Assists in the resolution of system issues (break/fix, maintenance or enhancement) as requested by the facility or assigned by the UHS Customer Support Center. Implements changes to existing applications as directed by management. Meets deadlines and ensures continued progress toward project objectives. Manages activities associated with IT systems and equipment related to construction projects. Works with facility stakeholders and vendors to determine requirements, and prepare specifications.

Qualifications

Job Requirements

Education: Bachelor’s degree required. Supervisory experience in healthcare IT or Ambulatory setting strongly preferred.

Work experience: Minimum 5-8 years of IT/IS support experience in the health care industry.

Benefit 

As an IPM employee you will be part of a first-class organization offering:

• Challenging and rewarding work environment
• Growth and Development Opportunities within UHS and its Subsidiaries
• Competitive Compensation
• Education Assistance
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• and much more!

Knowledge/Skills/Abilities:

• Working knowledge of ambulatory system applications and workflows. Advanced knowledge of IS standards, quality methods and metrics. General familiarity of user business practices, concepts and terminology sufficient to support the applications.
• Position strongly prefers previous supervisor experience within an IT support role, strong technical, problem determination and research skills.
•  Ability to determine and understand people, process and technology used in Ambulatory Service locations, to ensure proper structured data integration across various business and clinical systems.
•  Excellent interpersonal, communication and time management skills. Attention to detail and organizational skills are necessary.
•  Analytical skills, project management, and process improvement. Highly self-motivated and directed.
•  Ability to effectively set priorities and execute tasks in a high-pressure environment.
•  Strong customer service orientation.
•  Experience working in a team-oriented, collaborative environment.

About Universal Health Services (UHS), Inc.

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $12.6 billion in 2021. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 89,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.