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MEMPHIS, TN | Full Time
4 Days Ago

Job Description



The Clinical Program Manager provides coordination and care of patients in a manner consistent with the philosophy and objectives of Lakeside Behavioral Health. The Clinical Program Manager is responsible for program development, business strategy and development, personnel management activities, admissions, psychosocial assessments, individual, group and family therapy, participation in treatment team planning, discharge planning/case management service, utilization review, crisis intervention and liaison services with referral sources and other departments within the hospital.


Lakeside Behavioral Health System provides an excellent opportunity for those seeking to be part of a team-oriented and compassionate organization.  Our staff tell us that our team is their number one reason for working at Lakeside, although we offer competitive compensation, excellent comprehensive benefits, opportunities for advancement, tuition assistance, and paid time off.

Since 1969, Lakeside has been the premier provider of specialized behavioral health and addictive disease services in the Memphis and Mid-South region. The 365-bed facility is one of the largest free-standing psychiatric hospitals in the United States.  We are located on a serene 37-acre campus in northeast Shelby County, serving as the setting for the treatment for children, adolescents, young adults, adults, and seniors. Lakeside’s comprehensive programs treat disorders such as bipolar disorder, psychological trauma, depression and anxiety, mental illnesses, and addictive disease disorders such as alcoholism, drug addiction and substance abuse.



To perform this job successfully, an individual must be able to demonstrate competency in the criteria listed in this job description. The specifications listed below are representative of the knowledge, skill, and ability to meet the minimum requirements for this position. Staff must demonstrate flexibility for reassignment to units providing care to varied populations including, adults and dually diagnosed patients in an inpatient and partial hospital setting.

Education:      Master’s degree in Social Work, Clinical/Counseling Psychology or Social Services related field required, licensure preferred.

Experience:    Prior experience working with a psychiatric mental health population, preferably in an inpatient setting.

Licensure/Certification:    TN LCSW, LPC, LP preferred.

Knowledge:      Prefer knowledge of management, supervision, patient case management, discharge planning, group leadership skills, age specific growth and development, crisis and behavior management, family therapy theory and practice.

Supervision Received:   Program Director, Director of Social Services


Supervision Exercised:  Therapist

Environmental Conditions:  Exposure to psychiatric patients who may exhibit violent/aggressive behavior. Potential for exposure to communicable diseases, blood/body fluids and other hazardous waste. General hospital environment.

Loss Control Safety Standards:  I will adhere to all safety policies and safe work practices. I will attend hospital safety trainings. I will adhere to all hospital policies and procedures and report all accidents immediately to my supervisor.

Physical Requirements:  Ability to communicate verbally and in writing.  Physical agility to manage patients.  Push, pull and lift up to 40 pounds. Intermittent sitting, standing, walking, bending and stooping. Drug and alcohol free as evidenced by negative results of post-offer, pre-employment urine drug screen.  The physical requirements described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. 

Job Classification:   Non-exempt; Hours vary based on staffing and patient needs and include day, evening, and weekends.


This job description in no way states or implies that these are the only duties to be performed by this employee.  The Social Worker/Therapist will be required to follow any other instructions and to perform any other duties requested by the Supervisor. 



One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020.  In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies.  Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.


EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.   We believe that diversity and inclusion among our teammates is critical to our success.


At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-800-852-3449.



The following is the career advancement route for CLINICAL PROGRAM MANAGER positions, which can be used as a reference in future career path planning. As a CLINICAL PROGRAM MANAGER, it can be promoted into senior positions as a Business Office Director Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CLINICAL PROGRAM MANAGER. You can explore the career advancement for a CLINICAL PROGRAM MANAGER below and select your interested title to get hiring information.

How to Become a Clinical Program Manager

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