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UHS of Delaware, Inc.
LEWISVILLE, TX | Full Time
8 Months Ago
CLIENT RELATIONS COORDINATOR
Full Time 8 Months Ago
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UHS of Delaware, Inc. is Hiring a CLIENT RELATIONS COORDINATOR Near LEWISVILLE, TX

Responsibilities

Mental Health Outcomes (www.mhoutcomes.com) is the leading company in the design and implementation of custom outcomes measurement focused solely on behavioral health programs. Our mission is to support behavioral health care quality for recipients and providers through clinical outcomes benchmarking. Mental Health Outcomes works with a large number of freestanding psychiatric hospitals and acute care hospital programs nationwide. We achieve our mission through providing processes, data, and analytics/research designed to improve clinical practice and provide decision makers with the ability to assess the impact of system changes on outcomes and quality of care.

Mental Health Outcomes is currently seeking a full-time Client Relations Coordinator responsible for responding to customer inquiries and supporting the department in the role of building and maintaining client relationships.

This is NOT a remote position. Our office is located in Lewisville, TX. The hours are M-F; 8:30 a.m. – 5:30 p.m.

Qualifications

Essential Core Functions:

  • Manages incoming calls for the department, checks messages daily, and maintains phone coverage schedule
  • Client Contact
  • Prioritizes and responds to client requests
  • Maintains client contact information
  • Anticipates client needs
  • Identifies issues that detract from client satisfaction and works to resolve
  • Administrative
  • Organizes and maintains administrative reporting systems
  • Supports client operation of MHO products
  • Prints, copies, organizes and distributes customer deliverables
  • Edits and creates customer reports, marketing materials and deliverables
  • Maintains communication with management to ensure optimal functioning of client support services
  • Other duties as assigned
  • Job Requirements

    Education, Certification/Licensure, and/or Experience:

    • High School degree, with some college preferred.
    • Experience in health related and administrative fields helpful.
    • Proficiency in Microsoft Excel, Word, Power Point, and Adobe required.
    • Experience in Publisher preferred.
    • Excellent verbal and written communication skills.
    • Excellent attendance and punctuality.
    • Excellent attention to detail.

    Job Summary

    JOB TYPE

    Full Time

    POST DATE

    08/27/2022

    EXPIRATION DATE

    10/31/2022

    WEBSITE

    uhsofdelaware.com

    HEADQUARTERS

    Upper Merion Township, PA

    SIZE

    <25

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