Responsibilities

Fairfax Behavioral Health (a UHS facility):

Fairfax Behavioral Health, founded in 1930, is a private, free-standing mental health hospital that specializes in psychiatric and detox treatment. We strive to meet and respond to the needs of our community by offering a continuum of care and evidenced-based programs at multiple locations within our region. We have behavioral health facilities and services located in Kirkland, Everett and Monroe, Washington. Mental and behavioral health challenges are a growing concern within our communities. Whether it is ourselves or a loved one, we will all likely be affected by behavioral health and mental disorders or illness. This drives our passion for providing evidenced-based outpatient and inpatient psychiatric treatment programs with successful outcomes.

For more information, please visit us at https://www.fairfaxhospital.com/

COVID-19 Vaccination requirement:

 After October 18, 2021 all Washington state healthcare employees, educators, contractors, and interns will be required to provide proof of full COVID-19 vaccination record as a condition of employment. You must submit your documentation to Human Resources before your first day of employment with Fairfax. Please remember to bring your COVID-19 immunization card to your orientation with our HR team. 

Position Summary:

The Administrative Assistant/Case Management is responsible for providing administrative & clerical support to the Director of Clinical Services. The Administrative Assistant/Case Manager provides support to the members of the Social Services team as it relates to the function of the Social Services Department. This may include writing the schedule, managing callouts and their coverage, correcting timesheets, on boarding new staff with logins and essential tools for their job, and data entry. Additional functions include supply ordering, obtaining resources for members of the Social Services department, and other duties as assigned. The Administrative Assistant/Case Manager will also serve in the capacity of a Case Manager during designated times and/or shifts.

Case Manager responsibilities facilitating 1:1 sessions with patients to collaborate with their treatment and discharge planning, consult with families on emotional, social, and financial aspects of the patient’s life and facilitate family meetings for patients (when warranted), evaluating and documenting effectiveness of interventions and patient response to treatment, complying with required standards for medical/legal reporting situations (i.e. child abuse, dependent adult abuse, duty to warn, etc.), Have a role in multidisciplinary meetings, patient care conferences, and treatment planning, and other duties as assigned

Qualifications

QUALIFICATIONS

Education:

• Bachelor’s degree from an accredited college or university required, Master’s degree preferred; mental health field experience required.

• Agency Affiliated licensure required (can be obtained upon hire)

Experience: A minimum of five (5) years’ experience in a management support role is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION.

1. Knowledge of general clerical procedures and excellent spelling and math skills required.

2. Knowledge of medical terminology.

3. Knowledge of computers and software programs (i.e. Word, Excel, HMS).

4. Knowledge of data entry techniques.

5. Skill in organizing and prioritizing workloads to meet deadlines.

6. Skill in telephone etiquette and paging procedures.

7. Effective oral and written communication skills.

8. Ability to communicate effectively with patients and co-workers.

9. Ability to adhere to safety policies and procedures.

10. Ability to use good judgment and to maintain confidentiality of information.

11. Ability to prioritize heavy workloads.

12. Ability to write neatly and legibly.

13. Ability to perform accurately in a high level stimulated environment.

14. Ability to work as a team player.

15. Ability to demonstrate tact, resourcefulness, patience and dedication.

16. Ability to accept direction and adhere to policies and procedures.

17. Ability to work in a fast-paced environment with competing priorities.

18. Ability to meet deadlines.

19. Ability to perform repetitive tasks and work at a rapid pace is required.

20. Ability to react calmly and effectively in emergency situations.

PHYSICAL, MENTAL, AND SPECIAL DEMANDS

THIS SECTION DESCRIBES HOW AN EMPLOYEE IN THIS POSITION CURRENTLY PERFORMS THE FUNCTIONS OF THIS POSITION. MODIFICATIONS TO THE MANNER IN WHICH THIS JOB MAY BE PERFORMED WILL BE REVIEWED ON A CASE BY CASE BASIS.

1. Hand and finger dexterity for the use of computer equipment.

2. Ability to sit for extended periods of time, up to eight (8) hours at a time.

3. Ability to stand, or walk up to six hours, sit for up to two hours.

4. Ability to move flexibly is required in filing and retrieving medical records.

5. Ability to walk, sit, stand, lift, bend, stoop, twist, pull and push is required.

6. Visual acuity is needed for accurate communication of departmental and medical information.

7. Ability to frequently lift and carry up to 10 lbs. (charts, records).

8. Ability to work in an environment where the noise level is frequently high, where chemicals are frequently used for cleaning; where mechanical and electrical hazards may occasionally be present; and where dust, mist, and steam are frequently generated in housekeeping tasks.

9. Ability and knowledge of how to respond when exposed to blood and bodily fluids.

10. Ability to participate in the management of acutely agitated patients consistent with Handle with Care and hospital procedures.

MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES:

THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE.

1. Computer, printer, camera, and various software packages.

2. Copy machine.

3. Telephone and paging systems.

4. Policies, procedures, plans, programs and manuals.