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UCS Healthcare
Knoxville, IA | Full Time
7 Months Ago
Patient Services Representative - 081722
UCS Healthcare Knoxville, IA
Full Time | Ambulatory Healthcare Services 7 Months Ago
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UCS Healthcare is Hiring a Patient Services Representative - 081722 Near Knoxville, IA

Pick us. You wont be disappointed!

If you accept our job offer you will qualify for a $1000 sign-on bonus!

At UCS Healthcare, our values guide our culture. We embrace diversity and inclusion and seek colleagues who desire to work in an environment where everyone is accepted and their unique characteristics are celebrated.

We have another full-time positions available for a Patient Service Representative in our Knoxville, IA location. UCS Healthcare is a CARF-accredited, non-profit health care organization based in West Des Moines, Iowa with additional offices in Knoxville and Ankeny and medication units across the state offering medication assisted treatment (MAT) for opiate/alcohol addiction. We offer a competitive hourly wage and a Saturday shift differential.

UCS Healthcare has earned the 2022 Best Place for Working Parents Business Designation two years in a row in recognition of our commitment to supporting working parents through our family friendly policies and practices.

Essential Duties:

  • Follow all Federal, State of Iowa, and agency policies and laws, including those pertaining to patient confidentiality, including HIPAA/ 42CFR part 2 and CARF requirements.
  • Provides in-person and telephone reception for clinic visitors and patients.
  • Assist with daily intakes as needed.
  • Verify/Update eligibility and benefits in regards to patients' insurance plans.
  • Assists with all scheduling needs with several clinicians/providers
  • Enter and update demographic and insurance information into the EHR System
  • Collect payments for services rendered.
  • Verify/Update payor source in Methasoft
  • Balance cash sheet daily.
  • Create manual claims for guest dosing/redosing clients
  • Review and work proof of incomes/hardships.
  • Manage Patient Services email group/own email
  • Handles referral as they come in by fax, email etc.
  • Departmental filing and scanning
  • Follow and understand opening and closing procedures
  • SAGE/Relapse/Gambling intake
  • General office clerical needs
  • Clean own workspace regularly
  • Complete online training when due Relias training
  • Other projects assigned , but not limited to:
  • Take home project/Monitor take homes policy regarding payments
  • Work return mail/bad address
  • Pull Eligibility batches 1stweek of every month
  • Approve self -pay claims
  • Pull credit card payments from our website/add to HER system
  • Pulls payment plans set up in Waystar/add to EHR system
  • Reconcile month end Waystar payments
  • IPN grant review POI, hardships every year
  • Payor updates throughout the year/start refund process if needed
  • Establish payment plans with clients
  • Assist with Grant exception request
  • Clean up old message board flags in Carelogic/Methasoft
  • Pull Block Grant/MAT Grant/MAT PP clients monthly to confirm no insurance coverage

Minimum Education and Experience: General office experience. Medical billing knowledge and minimum two-year degree is preferred but not necessarily needed Required Knowledge, Abilities and Skills:

  • Ability to handle confidential work with tact and discretion.
  • Strong organizational skills.
  • Strong communication skills.
  • Strong leadership skills.
  • Detail-oriented.
  • Proficient in Microsoft Office Suite.
  • Excellent communication skills both written and verbal.
  • Ability to work with minimal supervision and works well in both individual and group environment.
  • Ability to understand and apply guidelines, policies, and procedures.
  • Ability to perform in stressful situations.
  • Good analytical and problem-solving skills.
  • Fast learner and able to adapt to change quickly.
  • Good attendance and punctuality with schedule flexibility.

Special Requirements: Ability to work independently, exercise discretion and own judgment. Ability to make decisions on matters which affect the company. Must be able to travel to other locations (Des Moines, Ankeny, and Knoxville when coverage is needed

Work Schedule:

Full-time Monday, Wednesday & Friday 8am to 5pm Tuesday - Thursday 10:30am to 7:30pm and every other Saturday 8am to 10am.

Need Assistance?

Applicants that requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact Human Resources .UCS Healthcare is an affirmative action and equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or veteran status.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

POST DATE

09/02/2022

EXPIRATION DATE

11/03/2022

WEBSITE

ucsonline.org

HEADQUARTERS

DES MOINES, IA

SIZE

<25

FOUNDED

1997

CEO

MIKE POLICH

REVENUE

$5M - $10M

INDUSTRY

Ambulatory Healthcare Services

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About UCS Healthcare

UCS Healthcare offers one of the broadest arrays of behavioral and primary health care services in central Iowa. We believe each patient's treatment should be both individualized and holistic. That is accomplished by offering a continuum of care that ranges from well baby care to geriatric medicine and a broad range of mental health care services, psychiatry and substance use disorder treatment including medication assisted treatment. The team members at UCS Healthcare find great personal reward in using their skills and life experiences to partner with patients to achieve optimum health. UCS ...Healthcare is based in West Des Moines, Iowa, with locations in Ankeny and Knoxville. We also partner with certified treatment providers to provide medication assisted treatment through medication units embedded in these locations: Ames, Atlantic, Burlington, Carroll, Cedar Rapids, Clinton, Decorah, Ft. Dodge, Oceola, Ottumwa and Waterloo. UCS is organized as a 501(c)3 non-profit organization. Any donations made to UCS may be tax deductible. We accept most medical insurance plans, private pay, Medicare and Medicaid for specific services. We also work with clients on a sliding scale fee system. If you need treatment, we will find a way to work with you regardless of your financial status. More
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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