Located just outside the Universal Orlando™ theme parks, our Lakewood Regional Support Facility serves as the central operation for all our on-site hotels. Lakewood provides resources to the hotels for various departments, including Human Resources, Purchasing, Accounting, Security, Group Reservations, Telecommunications, Technology and Laundry. General Performs general repairs and maintenance work. Provides assistance to senior engineers Responds to Meeting Room, Guest Room, Food & Beverage Outlet, Public Space, and Back of the house maintenance requests. Reviews and completes daily complaint log Performs work as dispatched by espresso or other system Performs minor set-ups for hotel functions Expedites light bulb replacement program Maintains and stocks supplies and tools in storerooms on floors Assists guests with any requests Communicates status of maintenance requests to dispatcher Cleans engineering shop Follows up all maintenance requests as directed by Chief Engineer or supervisor Communicates daily with Chief Engineer or supervisor on status of maintenance/repair assignments Ensures that the hotel's building systems are operating safely, economically and efficiently Follows proper hotel standards while engaging in repairs in occupied guest rooms or guest areas Assists the Chief Engineer in ensuring that all hotel systems meet the standards established by local, state and federal regulating agencies Informs Chief Engineer of any repair problems that may arise during their shift Has basic knowledge of hotel's plumbing, heating/boiler, electrical, refrigeration, air conditioning, fire safety, sprinkler, lighting and communication systems Assists Chief Engineer in floor/room inspections Helps monitor energy consumption and waste Maintains equipment and supplies Use tools safely and correctly Check clipboard and daily assignment sheet for job assignments. Completely familiar with Hotel Emergency procedures and able to respond quickly and accurately during an actual emergency, to notify all appropriate personnel Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance Is polite, friendly, and helpful to the guests, management, and fellow employees Attends all appropriate hotel meetings and training sessions. Maintains cleanliness and excellent condition of equipment, and work area Executes emergency procedures in accordance with hotel standards Complies with safety regulations and procedures Complies with hotel policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Completes any other duties as assigned Supportive Functions and Responsibilities Promotes and applies teamwork skill at all times Notifies appropriate individuals promptly and fully of all problems and/or unusual matters of significance Is polite, friendly, and helpful to all guests, management and fellow employees Attends all appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Complies with hotel and department standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation: Courses in engineering/maintenance preferred Must have English skills (read, write and speak) Familiarity with basic tools and equipment, electrical, a/c pumps required. This position requires bending, lifting and stooping. Must be able to lift up to 75 pounds. Must be flexible to work any shift, including weekends and holidays Must be customer-service orientated and have excellent hospitality skills Education: High school diploma preferred Experience: Minimum of two years previous experience working in general maintenance required Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.