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Company Description
Ubiquiti Inc. is a technology company based out of New York, and a leading manufacturer of Networking equipment (OEM) that has been serving its customers since 2003. Here, we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to the next generation of IT solutions and our customers know UI products for their excellent user experience, high performance, and exceptional value. Our growth is made possible by the dedicated team of hundreds who collaborate virtually and perform behind the scenes, thus creating value. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Simplifying IT.
For more details, please refer to our website at www.ui.com
Job Description
Our goal is to have a Support Team Lead (TAC team) in place that goes far beyond the tiered support model and breaks the stereotype of standard Network center support. Our team here at Ubiquiti Inc. work in a non-siloed environment keeping the Agile methodologies in view thus eliminating the delays in reaching out to a resolution for a problem, ultimately resulting in raising satisfaction and achieving customer success.
Responsibilities include
Required Technical Skills
Required Interpersonal Skills
An ideal candidate should have:
Qualification
If you are interested in making a career that goes beyond limits, feel free to share your resumes with our recruitment team at mumbai-careers@ui.com.
Full Time
IT Outsourcing & Consulting
08/19/2022
11/15/2022
ui.com
NEW YORK, NY
500 - 1,000
2005
Public
ROBERT J PERA
$1B - $3B
IT Outsourcing & Consulting
Ubiquiti designs, manufactures and distributes networking products including routers, switches and servers.
The job skills required for Support Team Leader include Leadership, Customer Service, Initiative, Coaching, Analysis, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Team Leader. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Team Leader. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Team Leader positions, which can be used as a reference in future career path planning. As a Support Team Leader, it can be promoted into senior positions as a Technical Customer Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Team Leader. You can explore the career advancement for a Support Team Leader below and select your interested title to get hiring information.