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Job Description

About Us The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands. No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000 food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious! Our Culture of Ownership, Meritocracy & Collaboration We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day. As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress. Job Description The Quality Systems Manager is responsible for the implementation and execution of the Kraft Heinz Quality programs at the plant level, including distribution and local storage sites. It controls all products and processes in the plant, through strict adherence to policies, specifications, and standards. It utilizes methods, tools, and procedures to deliver zero defects from incoming raw materials to outgoing finished goods in a food safe environment. The position ensures that facility personnel are properly resourced and trained to efficiently and effectively execute their quality responsibilities. It leads Continuous Improvement of conformance quality and best in class cost of quality by utilizing L6S tools. The position has significant managerial responsibilities, including hiring and developing talent as well as budget management. Primary Responsibilities Lead implementation of KHMS quality program and associated policies at plant site Implement and assure compliance to all Food Safety, Regulatory, and Quality policies Ensure FDA regulations and respective plant programs are in compliance. Maintain robust food safety program (e.g. KHMS, HACCP, sanitation, pest control, GMP, traceability) Ensure implementation of and compliance to Sanitation policies, programs, and procedures Ensure compliance /audit readiness – review all quality systems and policies annually Ensure appropriate documentation in place to support compliance to policies and procedures Manage plant quality labs to ensure all methods, equipment and measurements meet gauge reliability and repeatability (R&R) standards in both the laboratory and all plant processes Ensure standard work through development of work documentation and training to standards Translate consumer/customer requirements (specifications), HACCP plans, Quality Policies, and regulations into a site control plan Ensure compliance to the control plan to deliver Food Safety, Regulatory, and Critical to Quality (CTQ) characteristics of a product or process Track, report, and review the Quality Performance Indicators on a regular basis to drive continuous improvement. Monitor process capability against specifications and drive improvement utilizing statistical tools (IQS) Develop, implement and communicate effective product containment program to ensure appropriate control of quality/food safety defects. Own customer/consumer complaint investigation and resolution Ensure CAPA is utilized and effective actions are implemented and verified Increase capability of plant quality and laboratory staff through development and training As a member of the Plant Leadership Team, influence plant leadership to ensure all quality programs and systems are implemented effectively Ability to connect/influence local plant management and plant workforce to drive a best in class Quality Culture Qualifications Preferred but not required a Bachelor’s Degree in Food Science/Engineering/Chemistry or other relevant sciences Proven Food Safety and Quality experience in Food Manufacturing, Lab settings or GMP setting. Candidates must have a strong understanding of Quality, Sanitation/GMP principles and Regulatory requirements such as HACCP, PCP, USDA, FDA, CFIA. Track record of being a change agent and can effectively deliver better business results by bringing in new thinking and approaches. History of serving as point of contact for leading investigations on any major food safety issues and escalating to accurate channels. Excellent interpersonal skills which facilitate the ability to negotiate and influence business partners when taking care of highly sophisticated situations. Is well-organized and resourceful; effective and efficient at marshaling multiple resources to get things done; lays out tasks in sufficient detail to mark the trail; can get things done with less and more quickly; can work on multiple tasks at once without losing track; foresees and plans around obstacles. Shown the ability of encouraging the professional growth of team members and cross functional business partners. #LI-Onsite EEO Policy: Kraft Heinz is an EO employer – Minorities/Women/Vets/Disabled and other protected categories Location(s) Massillon - Salaried Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact HRCompliance@kraftheinz.com for assistance.

Skills for Quality Manager

The job skills required for Quality Manager include Leadership, Food Safety, Continuous Improvement, HACCP, GMP,and Futures etc. Having related job skills and expertise will give you an advantage when applying to be a Quality Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quality Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Quality Manager

The following is the career advancement route for Quality Manager positions, which can be used as a reference in future career path planning. As a Quality Manager, it can be promoted into senior positions as a Quality Assurance Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality Manager. You can explore the career advancement for a Quality Manager below and select your interested title to get hiring information.

How to Become a Quality Manager

If you are interested in becoming a Quality Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Quality Manager for your reference.

Step 1 Understand the job description and responsibilities of a Quality Manager

Quotes from people on Quality Manager job description and responsibilities
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Step 2 Knowing the best tips for becoming a Quality Manager can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Quality Manager jobs
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