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Project Manager

Warsaw, MZ | Full Time | Remote
Expired

Job Description

See yourself at Twilio

Join the team as our next Project Manager

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to support the maintenance and enhancements of the Account Security product team’s operations as it scales. 

This is an ideal role for those interested in the “how we work” of tech product teams. As the team grows, we must build and maintain scalable processes and strengthen our capacity for accessible documentation repositories. This role is all about identifying gaps, collaborating with your customer (in this case product and engineering team members) for solutions, then making those solutions a reality. Our operations unit is dedicated to making sure our team is supported with functioning workflows and cadences that help us do the work, gather insights for decision making, and report to leadership.  

Responsibilities

In this role, you’ll:

  • Be a Builder:
    • Leverage tooling (especially Airtable) to ease reporting requirements for Product owners while also providing great dashboarding insights
    • Ability to navigate tools (Salesforce, Looker, Tableau) to gather metrics and create dashboards for accessible reporting
    • Establish processes and automations where possible that streamline reporting requirements for engineering and product leads
  • Be an Owner:
    • Lead and facilitate internal and cross-functional meetings and reviews
    • Work with external Twilio team to understand cross-functional workflows and how to improve them
    • Understand the business well enough to monitor and triage incoming tickets from Twilio Support, Solutions Engineering, and Sales teams
  • Be Curious:
    • Help and seek help from other team members
    • Gather metrics and contextual insights for reporting to leadership
  • Be a Positron:
    • Be on the lookout for process improvements that can ease the burden of product and engineering teams. Collaborate with these groups to establish cadences and connections that foster an open and positive work environment

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • Experience with Airtable and Google Drive tooling
  • Experience with metrics and dashboarding
  • Effective communication skills including meeting facilitation and clear documentation
  • Growth Mindset and adaptability in a changing operational environment

Desired:

  • Experience collaborating with product and engineering teams
  • Professional in Project Management (PMP) Certification 

Location 

This role will be remote, and based in Poland

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Skills for Project Manager

The job skills required for Project Manager include Project Management, Leadership, Initiative, PMP, Process Improvement etc. Having related job skills and expertise will give you an advantage when applying to be a Project Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Project Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Project Manager

The following is the career advancement route for Project Manager positions, which can be used as a reference in future career path planning. As a Project Manager, it can be promoted into senior positions as a Planner Scheduler IV Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Project Manager. You can explore the career advancement for a Project Manager below and select your interested title to get hiring information.

How to Become a Project Manager

If you are interested in becoming a Project Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Project Manager for your reference.

Step 1 Understand the job description and responsibilities of a Project Manager

Quotes from people on Project Manager job description and responsibilities
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Step 2 Knowing the best tips for becoming a Project Manager can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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