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Join the team as our next Technical Writer on Twilio’s FLEX Documentation Team.
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.
Twilio Flex is growing rapidly and seeking an energetic Technical Writer to join our Documentation team, with an aim toward creating world-class documentation. This person will assist in all aspects of the documentation process, from ideation, to development, and maintenance. Reporting to the Lead Technical Writer, this role is critical in supporting Twilio Flex’s growth through enabling our customers to onboard as efficiently as possible.
In this role, you’ll:
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
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Location
This role will be remotebut is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
Full Time
Software & Cloud Computing
$71k-87k (estimate)
03/24/2023
05/29/2023
twilio.com
SAN FRANCISCO, CA
3,000 - 7,500
2008
JEFFREY LAWSON
$1B - $3B
Software & Cloud Computing
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the worlds communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the worlds most demanding applications. By making communications a part of every software developers toolkit, Twilio is enabling innovators across every industry from emerging leaders to the worlds largest organizations to reinvent how... companies engage with their customers. Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogot, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Melbourne, Munich, Malm, Mountain View, Redwood City, Munich, New York City, So Paulo, Sydney, Melbourne, Singapore, and Tallinn.
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The job skills required for Technical Writer include Technical Writing, Initiative, Insight, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Writer positions, which can be used as a reference in future career path planning. As a Technical Writer, it can be promoted into senior positions as a Technical Writer III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Writer. You can explore the career advancement for a Technical Writer below and select your interested title to get hiring information.
If you are interested in becoming a Technical Writer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Writer for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Writer job description and responsibilities
They may also work with fellow writers to develop their business writing skills depending on the project and document type.
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Technical writers also create user manuals for machines, software, and physical devices.
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Technical writers also write plans and maintain user support documentation.
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A technical writer should also follow the ethical and legal considerations when preparing a document.
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Technical writers must also follow the required methodology when creating technical documents.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Writer jobs
Take advantage of the writer's knowledge of publishing.
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Pursue a technical writer certification.
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Understand the topic carefully.
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Always remember all the necessary key elements.
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Simplification of any terms whenever needed.
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Step 3: View the best colleges and universities for Technical Writer.