Search By
43 Jobs
Technical Analyst TSYS Merchant Solutions, LLC Remote, FL | Full Time | Remote
6 Months Ago
Technical Analyst PowerPlan, Inc Atlanta, GA | Other
3 Days Ago
Technical Analyst Harvard Partners, LLP, Trusted Advisors to IT Boston, MA | Contractor
4 Days Ago
Technical Analyst UIC Alaska Hill, UT | Full Time
6 Days Ago
Technical Analyst Vistar Media Los Angeles, CA | Full Time
10 Days Ago
Technical Analyst PINNACLE ACTUARIAL RESOURCES INC Atlanta; Chicago; or Bloomington, IL | Other
10 Days Ago
Technical Analyst DSFederal Inc Bethesda, MD | Full Time
16 Days Ago
Technical Analyst Box San Francisco, CA | Full Time
1 Month Ago
Technical Analyst Box New York City, NY | Full Time
1 Month Ago
Technical Business Analyst Prometheus Federal Services Washington, DC | Full Time | Remote
2 Days Ago
Senior Technical Analyst Ventus Solutions Arlington, VA | Full Time
2 Days Ago
Technical Operations Analyst LMS Fort Lauderdale, FL | Full Time
3 Days Ago
Technical Analyst (NWS 00410) North Wind Group LIVERMORE, CA | Full Time
4 Days Ago
Senior Technical Business Analyst Charles Schwab Inc. Austin, TX | Full Time
4 Days Ago
Technical Business Analyst 105 ICF Resources, LLC Fairfax, VA | Full Time
4 Days Ago
Technical Support Analyst Horace Mann Madison, WI | Full Time
5 Days Ago
IT Technical Analyst I Golden Bear Physical Therapy MODESTO, CA | Full Time
6 Days Ago
IT Technical Analyst I Golden Bear Physical Therapy MODESTO, CA | Full Time
6 Days Ago
Technical Support Analyst Arctic Information Technology Plano, TX | Full Time
6 Days Ago
Technical Business Analyst Hire Velocity Lancaster, TX | Full Time
6 Days Ago
Technical Business Analyst 105 ICF Resources, LLC Virginia, VA | Full Time
10 Days Ago
Technical Support Analyst Express Employment International Headquarters Oklahoma City, OK | Other
11 Days Ago
Technical Support Analyst Express Employment International Headquarters Oklahoma City, OK | Other
11 Days Ago
Technical Support Analyst Anatomy IT, LLC Dallas, TX | Full Time
11 Days Ago
Technical Support Analyst Parrish Medical Center Titusville, FL | Full Time
15 Days Ago
Technical Business Analyst HITRUST Service Corp Frisco, TX | Full Time
15 Days Ago
More Search Results

Technical Analyst

Remote, FL | Full Time | Remote
Expired

Job Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role A Specialist who provides technical support, advice, and assistance to the organization and its customers. They often provide second-line support for system issues, assisting the level 2 escalation team in resolving complex problems and research. Troubleshoots software and hardware failures and identifies network problems when they relate to the core product. Will help to develop test cases for production issues, and develop workarounds to assist in issue resolution. What Part Will You Play? They help resolve hardware, software, and other technical problems. Assists with maintaining the functional understanding of core products and software. Reads and deciphers device and database logs. Writes and executes SQL reporting to determine system outage scope (when applicable) and impact of production bugs. Responds to routine technical issues surrounding software, hardware, and server Prepares information on outages, bugs, and feature gaps to management, and products to assist in issue resolution. Reviews and updates basic and standard departmental documentation, as directed. Assists teams in a deep investigation when they are unable to determine a test case or workaround. Ensures that allocated work queues are responded to and actioned in an appropriate timescale seeking support from higher-level analysts or managers as needed. What Are We Looking For in This Role? Minimum Qualifications Associates Degree Relevant Experience or Degree in Computer Science, IT, Technical Support; other degrees considered. Relevant experience in Issue resolution and triage. SQL Preferred Qualifications Previous experience in an IT Server, Network, and/or PC Support, or IT customer support environment is considered a plus Excel proficiency Jira What Are Our Desired Skills and Capabilities? Skills / Knowledge - Learns to use professional concepts. Applies company policies and procedures to resolve routine issues. Job Complexity - Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally. Supervision - can work well independently and manage task load, reaching out when needed. Client facing communication skills - Builds positive customer and employee relationships, and works with clients to understand and respond to issues Problem resolution skills - Investigates and provides solutions to issues, incidents, and problems Organization - Prioritizes work according to business need, priority matrices, and with minimal support Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Skills for Technical Analyst

The job skills required for Technical Analyst include Technical Support, Computer science, Customer Support, SQL, Communication Skills etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Analyst. Select any job title you are interested in and start to search job requirements.

Job Openings with Skill of Technical Support
MORE>>
Job Openings with Skill of Computer science
MORE>>
Job Openings with Skill of Customer Support
MORE>>
Job Openings with Skill of SQL
MORE>>
Job Openings with Skill of Communication Skills
MORE>>

Career Path for Technical Analyst

The following is the career advancement route for Technical Analyst positions, which can be used as a reference in future career path planning. As a Technical Analyst, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Analyst. You can explore the career advancement for a Technical Analyst below and select your interested title to get hiring information.