TriTech Enterprise Systems, Inc. (TriTech) is seeking a Bussiness Analyst to support the Baltimore County Public Schools (BCPS). This candidate will work under BCPS's direction, control, and supervision to assist with resolving technology-related issues at any BCPS school or office. The ideal candidate must possess the following: (Baltimore County Public School experience is a plus.)

• Graduation from an accredited college with a bachelor's degree in Business or Public Administration, Computer Science, Information Technology, Information Systems, or a related field.
• Five years of experience as a business analyst or closely related experience in the analysis of student information systems.
• Exceptional analytical skills to properly interpret business needs and translate them into functional requirements.
• Ability to work in both collaborative and independent environments.
• Ability to work under aggressive timelines.
• Ability to communicate effectively.

Responsibilities:

• Analyze the business processes, procedures, organizational structure, etc. to identify problems and determine solutions that reduce risk and increase organizational effectiveness and efficiency.
• Interact with business partners and internal and external stakeholders, including executive staff, to understand organizational processes and needs.
• Perform detailed gap analysis to identify gaps between system functionality and organizational needs and document findings Work with stakeholders to identify project scope, project objectives, project success criteria, and project deliverables.
• Collaborate with project stakeholders and technical staff to elicit and document requirements (e.g. business, functional, non-functional, process models, etc.).
• Present solutions to business stakeholders and facilitate the iterative refinement of requirements.
• Work with the Development and Quality Assurance teams to ensure functional requirements are unambiguous and testable.
• Assist in the creation of test cases to verify the system and validate that the system and processes are functioning as expected.
• Create and maintain project logs to ensure that issues and risks are documented and tracked to resolution; monitor project schedules and follow up with leadership with concerns related to project milestones and timelines.

Required Skills:

• Thorough knowledge of the principles and practices of planning, developing, implementing, and maintaining student information systems.
• Thorough knowledge of processes, methods, and techniques utilized to analyze and evaluate business operations and document requirements.
• Knowledge of programming concepts and various Systems Development Lifecycle (SDLC) methodologies.
• Working Knowledge of Web Accessibility Guidelines 2.0.
• Fluent language skills and written communication ability.
• Experience with developing reports, documents, presentations, etc.
• Experience creating record documents, including agendas, project logs, meeting notes, etc.
• Proficiency with MS Office, including strong competency with Word, PowerPoint, Excel, and Outlook.
• Proficiency in developing and presenting, both verbally and in writing, technical information and presentations to non-technical audiences.

*** TriTech is an equal opportunity employer ***