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Tri-County Mental Health Services, Inc.
KANSAS CITY, MO | Full Time
$34k-41k (estimate)
7 Months Ago
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Medical Office Receptionist
$34k-41k (estimate)
Full Time | Ambulatory Healthcare Services 7 Months Ago
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Tri-County Mental Health Services, Inc. is Hiring a Medical Office Receptionist Near KANSAS CITY, MO

Position Summary

Responsible for tasks related to checking clients in for appointments or services, checking clients out, and rescheduling appointments following receipt of services; scheduling/rescheduling appointments by phone, accommodating visitors; and answering general informational questions.


Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Welcomes agency consumers and visitors at the front desk and providing necessary triage for walk in assessments.
  • Checks consumers in and out for appointments/services; ensuring follow-up appointments are scheduled at the appropriate interval; ensuring all necessary paperwork and payments are received. Notifies the appropriate staff member and assists the client in being seen in a timely manner.
  • During COVID pandemic, may be required to do the following: screen patients using COVID screening template; provide temperature checks; provide information on telehealth appointments, schedule telehealth appointments, and provide assistants to consumers using telehealth. 
  • Assists with responding to phone calls to schedule/reschedule appointments within agency timelines.

  • Completes daily data entry of appointments status.

  • Distributes satisfaction surveys to consumers as directed by the Quality Improvement Director.

  • Provides a welcoming environment to consumers, visitors and staff
Minimum Qualifications (Knowledge, Skills, and Abilities)
Education: HIgh School diploma or equivalent, Associates degree preferred.
Experience: 1-3 years of position-related experience preferred.
Knowledge: Basic front desk/reception operations, preferably in a medical office setting.
Skill/Abilities: Excellent customer relationship skills, excellent phone skills, working knowledge of Microsoft Office programs and the ability to use the internet for basic tasks. Ability to utilize Electronic Medical Records. Ability to use basis business equipment.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$34k-41k (estimate)

POST DATE

09/01/2022

EXPIRATION DATE

02/20/2024

WEBSITE

tri-countymhs.org

HEADQUARTERS

RICHMOND, MO

SIZE

50 - 100

FOUNDED

1990

CEO

JULIE FERBER

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About Tri-County Mental Health Services, Inc.

Tri-County Mental Health Services, Inc. exists to provide prevention and recovery-oriented mental health and substance use services which are quality assured and responsive to consumer needs. In 1990, TCMH was established and is governed by a not-for-profit community board. Since its inception, the agency has progressed as a freestanding corporation and its growth includes ownership of facilities on the campus of Maple Woods Community College in North Kansas City. The agency is the primary safety-net provider of comprehensive behavioral health services to a community of more than 346,000 peopl...e who live north of the Missouri River in Clay, Platte, and Ray counties. Tri-County Mental Health Services provides nationally recognized behavioral health services that include mental health, substance abuse treatment and prevention and wellness activities that include psychiatric services, therapy and outpatient programs, crisis services for individuals and families, and substance abuse programs for adults and adolescents. Our agency utilizes a unique provider network allowing the agency to deliver accessible, cost-effective services to 7,700 consumers each year. In addition to hiring agency-based staff to provide services to the community, TCMH out-sources clinical treatment for behavioral health problems to professionals who live and work throughout the three-county area. This includes private practitioners, social service agencies, and hospitals. Currently TCMH has a site-based staff of 93, a network of 112 individual and agency providers, and more than 500 volunteers. By using these existing community resources, the agency has assembled the most professional collaborative team in the three-county area and successfully minimized overhead costs, maximized collaboration The agency also offers 24-hour per day, 365 days a year crisis response. More
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Tri-County Mental Health Services, Inc.
Full Time
$63k-78k (estimate)
11 Months Ago
Tri-County Mental Health Services, Inc.
Full Time
$70k-86k (estimate)
11 Months Ago

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The following is the career advancement route for Medical Office Receptionist positions, which can be used as a reference in future career path planning. As a Medical Office Receptionist, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Medical Office Receptionist. You can explore the career advancement for a Medical Office Receptionist below and select your interested title to get hiring information.

If you are interested in becoming a Medical Office Receptionist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Medical Office Receptionist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Medical Office Receptionist job description and responsibilities

Medical receptionist perform the task of greeting the patients and solving their queries .They are responsible for scheduling appointments with the doctors and maintaining records of the visiting patients.

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02/14/2022: Yakima, WA

The receptionist also does administrative duties such as recording bookings, filing, scanning documents, and billings of patients.

01/16/2022: Pierre, SD

Maintains an adequate supply of progress notes, medication logs, new patient registration sheets, release of medical record sheets, and all other forms contained within the medical record.

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Prepares charts, obtains medical record requests and makes phone calls to request medical records from outside providers.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Medical Office Receptionist jobs

A positive attitude, calm demeanor, and compassionate and caring nature can make a good medical office receptionist an even greater asset to a prosperous practice.

01/19/2022: Rock Island, IL

Medical offices value receptionists with specialized training and knowledge.

02/02/2022: Jacksonville, FL

Medical practices, hospitals, and specialty clinics of all kinds will appreciate people who have the self-motivation to attend a medical receptionist school and earn a medical receptionist certificate.

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A good medical office receptionists need to be friendly, warm and willing to help.

12/20/2021: Providence, RI

Though the circumstances surrounding a visit to a clinic can be downright miserable for some patients, being greeted by a warm and helpful medical office receptionist can go a long way toward making the visit a positive experience.

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