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2 Intake Coordinator Jobs in KANSAS CITY, MO

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Tri-County Mental Health Services, Inc.
KANSAS CITY, MO | Full Time
$48k-66k (estimate)
8 Months Ago
Clyde
Kansas City, MO | Full Time
$57k-75k (estimate)
11 Months Ago
Intake Coordinator
$48k-66k (estimate)
Full Time | Ambulatory Healthcare Services 8 Months Ago
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Tri-County Mental Health Services, Inc. is Hiring an Intake Coordinator Near KANSAS CITY, MO

POSITION SUMMARY
Responsible for assisting clients who are seeking or returning to services at TCMHS. This position includes triage, referral, linking and coordinating activities for persons seeking services. 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES 
The essential functions include, but are not limited to the following: 
 
• Provides initial screening for clients walking in to Open Access intake clinic, including assessing need for urgent/crisis services and screening clients for eligibility and admission criteria per agency protocol. 
 
• Schedules intake assessments and crisis face to face sessions for clients with intake clinicians. Coordinates with clinical staff as needed to assist in coverage for sessions. 
 
• Provides telephone screening of individuals calling the agency to access services per agency access protocols and admission criteria (clinical, geographic, financial, etc.).
• Provides required forms to legal guardians for signatures when the guardian is unable to accompany their ward to the intake appointment. Reviews guardianship packets to make sure they are completed before client is seen for intake appointment. 
• Provides backup coverage for front desk and switchboard staff.
• Provides linking and coordinating activities to consumers including referrals to community resources for clients both in and out of service area. 
 
• Maintains broad knowledge of community resources.
 
• Maintains constructive working relationships with community collaterals. 
 
• Maintains Avatar knowledge and experience.
 
• Other duties and/or responsibilities may be assigned by supervisor 
 
 
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) 
 Education/Certifications:
  • Bachelor’s degree in a human services-related field required, or one of the combinations of below experience and education:
    • Any Bachelor's degree plus two years of similar experience
    • A total of 4 years of higher education and similar experience
    • 4 years of similar experience
  • CPR/First Aid Certification required 
  • COVID-19 vaccination required (unless medical or religious exemption approval).
Experience Required:
  • 1 - 3 years minimum work-related experience required.
Required Knowledge:
• Knowledge of behavioral health diagnosis and symptoms. 
• General knowledge of community resources and/or the willingness to research as needed.
Skills/Abilities:
• Strong crisis management skills
• Excellent communication skills, both written and verbal. 
• The ability to use and troubleshoot basic business equipment.
• The ability to interact with a wide range of individuals.
• Strong ability to multi-task with a high level of accuracy and timeliness in project output.
• The ability to maintain a high level of client confidentiality.
• Ability to problem solve quickly and prioritize tasks for optimum efficiency.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$48k-66k (estimate)

POST DATE

07/09/2022

EXPIRATION DATE

10/12/2023

WEBSITE

tri-countymhs.org

HEADQUARTERS

RICHMOND, MO

SIZE

50 - 100

FOUNDED

1990

CEO

JULIE FERBER

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About Tri-County Mental Health Services, Inc.

Tri-County Mental Health Services, Inc. exists to provide prevention and recovery-oriented mental health and substance use services which are quality assured and responsive to consumer needs. In 1990, TCMH was established and is governed by a not-for-profit community board. Since its inception, the agency has progressed as a freestanding corporation and its growth includes ownership of facilities on the campus of Maple Woods Community College in North Kansas City. The agency is the primary safety-net provider of comprehensive behavioral health services to a community of more than 346,000 peopl...e who live north of the Missouri River in Clay, Platte, and Ray counties. Tri-County Mental Health Services provides nationally recognized behavioral health services that include mental health, substance abuse treatment and prevention and wellness activities that include psychiatric services, therapy and outpatient programs, crisis services for individuals and families, and substance abuse programs for adults and adolescents. Our agency utilizes a unique provider network allowing the agency to deliver accessible, cost-effective services to 7,700 consumers each year. In addition to hiring agency-based staff to provide services to the community, TCMH out-sources clinical treatment for behavioral health problems to professionals who live and work throughout the three-county area. This includes private practitioners, social service agencies, and hospitals. Currently TCMH has a site-based staff of 93, a network of 112 individual and agency providers, and more than 500 volunteers. By using these existing community resources, the agency has assembled the most professional collaborative team in the three-county area and successfully minimized overhead costs, maximized collaboration The agency also offers 24-hour per day, 365 days a year crisis response. More
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