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Overview

Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.

Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.

Position Summary:

The Case Manager assumes responsibility for the coordination of services in order to maximize patient outcomes. Inherent in the position is assessment, evaluation, collaboration and coordination of patient care delivery systems and participation in appointed service line activities. Emphasis is on cost-effective and cost-efficient strategies which maximize quality care within the current health care environment for the identified patient population. The Case Manager I is responsible for the coordination of utilization management, discharge planning and other health care services/systems. The Case Manager I functions as a contact person, coordinator and facilitator for the patient, family, health care team members, and claims/insurance personnel as necessary.

Major Position Responsibilities:

The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization.

• Maintains a safe, clean working environment, including unit based safety and infection control requirements.
• Responsible for the coordination of services in order to maximize patient outcomes.
• Assess, evaluate, collaborate and coordinate patient care delivery systems and participation in appointed service line activities.
• Ensures cost-effective and cost-efficient strategies which maximize quality care within the current health care environment for the identified patient population. 
• Responsible for the coordination of utilization management, discharge planning and other health care services/systems.
• Functions as a contact person and facilitator for the patient, family, health care team members and claims/insurance personnel as necessary.
• Responsible for direct admission process and bed assignments for direct admission patients (may include patients admitted from Physician’s office or transferred to TCMC from other health care facilities – ED department only).
• Required to cover two holiday shifts per year or as needed.
• Coordinates services to maximize patient outcomes.

Qualifications:

• Minimum of 3 years clinical and case management experience in acute care setting, preferred.
• Knowledge of Prospective Payment System and JCAHO standards and regulatory requirements pertaining to Utilization Management and Discharge Planning desirable.
• Ability to communicate effectively utilizing both written and verbal skills.

Education: 

• Bachelors Degree in nursing or other health related field, preferred.

Licenses:

• Current California Registered Nurse, required.

Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.

*Salary/Hourly Wage range based on experience.

To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)

TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.