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Customer Support Representative (Bilingual Spanish/English)
Tread Denver, CO
Full Time | Retail 5 Months Ago
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Tread is Hiring a Customer Support Representative (Bilingual Spanish/English) Near Denver, CO

WHO WE ARE Tread is a construction software company that is venture-backed, building the future of 4 year technology that uses data and analytics to keep construction moving. The team at Tread care about what we build, and about each other. We value open communication and respect each other's diverse opinions and ideas regardless of their title. As part of the team, you'll have full visibility and be encouraged to make a positive impact every day on our customer's pain points and enjoy seeing the results of your work. We work hard to create an environment where everyone can share their ideas because we know innovation happens with diverse perspectives. You will have the opportunity to provide certainty and precision to the trillion dollar construction industry: a market that is currently underserved by technology. We’re building systems that can support entire cities across North America and the hundreds of thousands of contractors and subcontractors that work within them.Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. Think you have what it takes, but not sure you check every box? Apply to the role anyways. We’d love to talk and determine together whether you could be a great fit!We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

POST DATE

10/02/2022

EXPIRATION DATE

10/29/2022

WEBSITE

treadbikes.com

HEADQUARTERS

CAMPBELL, CA

SIZE

50 - 100

TYPE

Private

CEO

SHAWN SIEBE

REVENUE

$10M - $50M

INDUSTRY

Retail

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The following is the career advancement route for Customer Support Representative (Bilingual Spanish/English) positions, which can be used as a reference in future career path planning. As a Customer Support Representative (Bilingual Spanish/English), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative (Bilingual Spanish/English). You can explore the career advancement for a Customer Support Representative (Bilingual Spanish/English) below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Representative job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer support representative task.

02/13/2022: Danbury, CT

Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.

12/25/2021: New Suffolk, NY

Customer support representative document reports, resolve complaints, and process orders and payments.

03/09/2022: Indianapolis, IN

Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

01/14/2022: Santa Maria, CA

Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.

12/29/2021: Elyria, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

02/06/2022: Waco, TX

Be as polite as possible when talking to clients over the phone.

02/12/2022: Manchester, NH

Consider using database to record activities and research product information.

02/13/2022: Petaluma, CA

Learn to refer to other service or technical departments for follow up as needed.

02/14/2022: Fort Myers, FL

Understand the customer’s expectations.

01/24/2022: Lawton, OK

Step 3: View the best colleges and universities for Customer Support Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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