Founded in 1976, Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries. We have developed a growing network of over 900 ATMs and more than 1,100 stores in the some of the world’s top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres. Travelex has built a growing online and mobile foreign exchange platform, and we also process and deliver foreign currency orders for major banks, travel agencies and hotels worldwide. In addition, we source and distribute large quantities of foreign currency banknotes for customers on a wholesale basis - including for central banks and international financial institutions. We also offer a range of remittance and international money transfer products around the world. About Travelex Founded in 1976 Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries. We have developed a growing network of over 900 ATMs and more than 1,100 stores in some of the world’s top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres. Travelex has built a growing online and mobile foreign exchange platform, and we also process and deliver foreign currency orders for major banks, travel agencies and hotels worldwide. In addition, we source and distribute large quantities of foreign currency banknotes for customers on a wholesale basis - including for central banks and international financial institutions. Role purpose To support the Senior HR Manager and HR Advisor within Support and Enabling Functions by providing high quality HR generalist support to the Head Office Support and Enabling Functions network of employees in UK & Czechia (circa 275 colleagues). This position will be based in Peterborough but may require occasional travel to other sites, mainly London, Radius Park & Hatfield. Key responsibilities are to provide strong generalist and administration support to all colleagues within the Support/Enabling functions and to support the Senior HR Manager and HR Advisor with the management of various HR matters. This role will require a high degree of administrative tasks and operational support however will also offer the opportunity to support projects that will shape the business going forward. Key accountabilities Understand the business strategy and support the people agenda to enable its delivery Support the contractual and documentation administration process for new joiners, leavers and movements within the organisation Provide guidance, advice and coaching to managers on general day-to-day-queries Support the central recruitment, administration, learning and People Services teams as required Support managers with employee relations issues. Support the administration of employee relations cases, sickness, maternity leave, ad hoc letter request etc. Partner with our offshore HR team in Mumbai to effectively respond to day to day people related queries. Support with gathering regular benchmarking data for various roles Support the business and its leaders with any Workday (HR Information System) related queries Support the audit of the employee data management system to ensure all records are up to date Work proactively with other HR colleagues to share learning, best practice and drive efficiency. Participate in HR projects as and when required Support the business with engagement by reporting on engagement surveys and action planning Keeps up to date on key changes that may affect HR, understand current trends, best practice and innovations. Role specific experience and skills Human Resource Generalist and/or Administration experience Experience in fast paced environment Experience in a small-medium size commercial and professional organisation, which is customer focused Competent in administrative duties. Experience of working in a centre of excellence/offshore HR model would be valuable. Excellent organisational and stakeholder management experience is preferred. Strong experience in employment relations cases General experience and personal qualities Excellent attention to detail Solid Microsoft skills in Word, and Excel and HRIS skills A good communicator that is able to work partnership to support the business An independent worker that is able to work with minimum supervision An appreciation of working with different client groups and the need to tailor your approach accordingly A ‘roll your sleeves up’ attitude Able to handle multiple tasks simultaneously Excellent time management and organisational skills Flexibility towards managing priorities and work generally A pragmatic and ‘can do’ attitude, along with energy and enthusiasm A genuine desire to learn new skills at pace and put new skills into practice We look forward to hearing from you! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.