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Operations Manager

Gilbert, AZ | Other
Expired

Job Description

Overview

Now Hiring Transit Operations Manager

 

Transdev Services, Inc. is seeking a Transit Operations Manager at its facility located in Gilbert, AZ.  The ideal candidate is responsible for managing daily activities of all operators and coordinates the activities of supervisors and dispatch personnel. They will also oversee scheduling of operators; monitors operations and coordinates delivery of service with superiors. Finally, the Operations Manager will work closely with the safety and maintenance departments to ensure that all operation requirements are met. 

 

Why work for us?

  • $85,000 annual salary
  • Paid health benefits!
  • Paid time off!
  • Holiday pay!
  • 401(k)!
  • Annual increases based on performance!
  • Career advancement opportunities!
  • Being appreciated as a valuable member of a great team!

Responsibilities

  • Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling
  • Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks
  • Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel
  • Coordinates with the safety and training department to ensure all safety goals and directives are met
  • Participates in Operations department budget process
  • May operate a vehicle in revenue service, if necessary
  • Maintains confidentiality of all information

Qualifications

  • High school diploma or equivalent. BA/BS in transportation or logistics preferred.
  • 5 years transit operations experience in a safety sensitive environment.
  • 5 year’s previous supervisory/management experience.
  • Experience developing or managing a budget.
  • Experience working in a fast-paced, high-pressure environment.
  • Experience dealing with the Union and working in the transportation industry a must.
  • Must be able to demonstrate poise, tact, diplomacy and possesses good judgment and discretion.
  • Must possess ability to lead and motivate employees.
  • Experience dealing with federal, state, and local agencies (i.e., DOT, FTA, OSHA, etc.).
  • Excellent communication skills both written and oral.
  • Detail oriented, well-organized, and possess effective time management skills.
  • Proven customer service and interpersonal skills a must.
  • General knowledge of Windows-based computer operating system and Microsoft office package.
  • Must be able to work as a member of the team.
  • Ability to interact professionally with internal and external customer on all levels and be able to work well with diverse groups.
  • Must be able to work flexible hours or shifts.

 

PHYSICAL DEMANDS:

 

The physical demands described here are representatives of those that must be met by the employee to successful perform the essential functions of this job.  Reasonable accommodations can possibly be made to enable individual with disabilities to perform the essential functions.  

  • 50% of work is accomplished in doors and in air conditioned or well-ventilated facilities.
  • 50% of work is accomplished outside in varying temperature, weather, and humidity conditions; most work is performed alone and in remote locations.
  • Frequently stands and walks; ability to sit for up to three hours; walk for long distances and on possible sloped ground or slippery and uneven surfaces; normal manual dexterity and eye-hand coordination; ability to lift material weighing up to 50 lbs. with assistance; ability to bend, stoop, kneel, crawl, and crouch; and corrected hearing and vision to normal range; verbal communication.
  • Exposure to heavy traffic areas while performing the duties of the job.
  • Exposure to considerable amounts of dust, vehicle fumes and noise.
  • Must be able to travel for company training, meeting or support missions.

 

About Transdev:

 

Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.

 

For more information, visit our website at www.transdevna.com

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

 

Skills for Operations Manager

The job skills required for Operations Manager include Customer Service, Scheduling, Communication Skills, Logistics, Transportation,and Microsoft Office etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Operations Manager

The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.