Overview

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

To view Transdev’s Purpose and how we make a difference follow this link: https://youtu.be/ilO5cv0G4mQ 

About the Role: This is for proposed business and all offers are contingent upon Transdev's award of the contract for the Charolette, North Carolina area. The General Manager directs the operation and has operations and other departments reporting into this position daily. The General Manager ensures that service is operated according to the plans, policies, and budgets established by the client, Transdev, as well as all applicable federal, state, and local regulations.

Responsibilities

• Serve as the Contractor’s primary point of contact for the Contract and for Contract performance. The General Manager shall work out of an office within the Broker Service Area.
• Provides general guidance to department managers, which may include Operations, Customer Service/Call Center, Finance/Payroll, Human Resources, and Maintenance.
• Provides strategic planning and direction to the operations, responsible for the budget, safety, and risk
• Manages contract compliance and client relationships.
• Develops and manages the operational budget.
• Assists the Corporate office with contract procurement, operational analysis, and price proposals.
• Investigates, makes, and administers decisions up to and including terminations.
• Has overall responsibility for scheduling, performance evaluation, and staffing responsibilities for the management staff of the facility.
• Other duties as required.

Qualifications

Education, Licensing, and Certifications Preferred:

• Bachelor’s degree or equivalent in Business Administration, Logistics, Transportation, or related field preferred.

 Experience, Skills, and Knowledge Required:

• At least 10 years’ professional experience managing a paratransit brokerage program of similar size and scope.
• Knowledge of relevant federal and state employment laws.
• Thorough knowledge of laws, ordinances and regulations underlying the transit operation.
• Thorough knowledge of the methods of operation of the transit system’s staffs and operational departments.
• Ability to deal with state and local government.
• Ability to manage cost control and financial/budget experience handling multiple locations.
• Working knowledge and proficiency with Microsoft Word, Excel, and PowerPoint programs.
• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
• Ability to organize and perform work efficiently, strong attention to details.
• Ability to work effectively with labor, including labor grievances and negotiations.
• Travel requirement: <5% travel between properties and for meetings and outside training; 25% in total for out of state travel to conferences, corporate headquarters.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplaceIf based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.California applicants: Please Click Here for CA Employee Privacy Policy.