Join the Trackonomy Team!

Want to be part of the next hyper growth story out of Silicon Valley? Our seasoned leadership team has successfully grown the company 100x in four years while securing top VC investors like Kleiner Perkins and 8VC. We have paying customers and are rapidly scaling in the United States and Internationally. Are you looking for a high-energy, fast-paced, team-oriented environment that challenges your talents daily with cutting edge technologies that solves global problems across multiple markets? Join the Trackonomy Team, we offer opportunities to talented professionals covering all engineering disciplines while creating unique opportunities for career growth.

About Trackonomy

Trackonomy aims to make people and organizations more productive through our next generation operating system for the connected world. Our unique diversity of technologies allows us to create building blocks and vertically integrated, configurable platforms that enable our customers to drive digital transformation throughout their organizations. We have a successful track record of leading initiatives at multibillion-dollar businesses in the Logistics, Industrial, Healthcare, Homeland Security spaces and more. Despite being in strategic stealth mode, our solutions have been on ABC, CNBC, CNN, FOX and featured during US senate hearings. In 2019 we joined AirBnB, Google, Palantir and Twitter as a recipient of the prestigious World Economic Forum Pioneer Award! We have raised over $250 million from top investors including Kleiner Perkins and 8VC. Trackonomy is headquartered in San Jose, California in the heart of Silicon Valley.

You will be a core member of our early-stage team. We work on everything from machine learning, to security, to high-performance computing, to IoT devices, to dynamic web apps, etc. Don't be surprised if you get to touch every system while working here, often teaming up with other team members on critical work.

We are looking for a dedicated, ambitious, and self-driven Technical Project Manager. As a Technical Project Manager, you will work closely with our customers, build relationships with them, and help them achieve their technical goals and overcome technical challenges. This role is mission-critical for our early adopter program; you will be the principal project management contact for our most important asset: our early adopter customers.

You'll rely on extensive technical experience and judgment to plan and accomplish goals. You'll lead and direct the work of others. A wide degree of creativity and latitude is expected. This role reports to the Director of PMO, that manages the PLC and is accountable for supporting the desired Trackonomy business outcomes.

Responsibilities:

• Manage the day-to-day solution delivery and deployment with the customer during all phases of the customer lifecycle:
  • The evaluation and feasibility stage, including business and technical requirements gathering,
  • The pilot or validation phase of testing the Trackonomy Systems in the client’s environment,
  • The production enterprise roll-out phase.
  • The ongoing platform support and evolution phase.
• Assist customers’ technical requests and take care of any technical issues 
• Build strong customer relationships, especially with key customer stakeholders and sponsors
• Always strive to provide an exceptional customer experience
• Manage customer expectations and lead them to customer satisfaction
• Make sure all deliverables arrive in good order, on time, and fulfill customers’ requirements
• Keep track of key account metrics
• Communicate the progress to both internal and external stakeholders
• Take initiatives in identifying growth opportunities
• Collaborate with our team to achieve sustainable growth

Required Experience:

• Bachelors, Masters in Engineering, or similar technical field.
• At least 3- 5 years of technical industry experience, including as program, project, or equivalent technical leader.
• Prior start-up experience desired.
• Proficient with Agile methodologies and JIRA-based program management tools and standard methodologies
• Experience improving and delivering reliable software through continuous integration, automated testing, and code reviews
• Track record of driving execution across large engineering organizations and driving teams towards the next level of difficulty
• Experience leading sophisticated, fast-paced critical initiatives spanning multiple teams and organizations, often with conflicting priorities and schedules
• Experience building consensus across different functions and groups
• A listener who is customer-oriented and attentive to their needs
• Critical thinker and problem-solving skills
• Familiar with a variety of the IoT concepts, practices, and procedures.
• Good time-management skills
• Great interpersonal and communication skills
• Experience and strong knowledge in SQL, PowerBI, Microsoft Office preferred
• Exposure to API development is preferred.
• Self-motivation and passion for leading end-to-end programs, encourage standard methodologies and discovering ways to improve constantly
• Experience in using software for sales such as Salesforce preferred

Our Benefits: 

• Pre-IPO Equity
• Birthday Recognition
• Fully Stocked Break Room
• Platinum Medical plan, Dental, Vision, and AD&D benefits
• Paid Time Off and holidays
• 401K

Trackonomy Systems is proud to ensure equal employment opportunities to all individuals regardless of their race, color, religious creed, national origin, ancestry, physical or mental disability, sex, gender, gender identity, gender expression, sexual orientation, age, medical condition, genetic information, marital or registered domestic partnership status, military or veteran status, or any other characteristic protected by state, federal, or local law. 

We strive to provide a stellar experience throughout the application process and ensure all applicants will be given proper consideration based solely on merit and Trackonomy’s business needs.

Trackonomy Systems is dedicated to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need assistance or accommodation due to a disability while interviewing, please contact hr@trackonomysystems.com.