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Retail Sales Associate (Southlake)

Southlake, TX | Part Time
15 Days Ago

Job Description

Tommy John is a comfort-focused lifestyle brand committed to solving the problem people have with their clothing. Most well-known for reimagining the fabric, fit and function of underwear and undershirts, Tommy John has spent the past decade making the online and in-store shopping experience more comfortable. We are constantly on a mission to add smart, innovative and fun-loving team members and are looking for a talented Part-Time Retail Sales Associate. We will train you as a Comfort Concierge and you’ll be part of a dynamic team that provides the best in-person shopping experience to our customers at our Southlake Town Square store location, especially on Saturdays and Sundays. 

Reporting to the Store Manager, these individuals will provide friendly and knowledgeable service to our customers. All sales associates are expected to model Tommy John values and customer first behaviors throughout all interactions in order to nurture a positive customer experience. The ideal candidates are individuals who are self-motivated, strong communicators, highly collaborative and organized, and have a great work ethic that’s flexible to adapt to a fast-paced environment.

Responsibilities:

  • Consistently demonstrate Tommy John’s customer-centric selling standards to deliver a positive customer experience and achieve daily sales goals
  • Proactively resolve customer concerns in a professional manner with customer satisfaction in mind; partner with store leadership team on elevated customer issues
  • Outfit the customer by suggesting key looks and products by incorporating the customer’s individual style with popular bundles
  • Promote awareness and growth of Tommy John by introducing customers to brand social media channels and hashtags
  • Perform register sales transactions accurately and efficiently in accordance with established cash control procedures and customer service guidelines
  • Demonstrate collaboration and provide ad hoc support to fellow associates with tasks and customer interactions
  • Restock return merchandise to the correct product location on the sales floor; properly label and place all damaged and defective merchandise in appropriate area at the end of each shift
  • Ensure the store is neat and well-presented at all times, including fitting room(s) and stockroom
  • Understand and adhere to all company policy and procedures

Requirements:

  • A customer focused mindset with a desire to please and provide exceptional service to our customers
  • Relevant years of experience in a similar role (depending on level applied for) within a fashion/retail environment
  • Experience and ability to process information merchandise through the computer and POS register system
  • Excellent verbal and written communication skills, specifically with customers and retail team
  • Strong organizational merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge
  • Demonstrated collaborative skills and ability to multi-task in a fast-paced environment
  • Ability to stand and walk around for extended periods of time, with short breaks
  • Ability to work a flexible schedule including evenings, weekends and holidays
  • Ability to lift in access of 20 pounds

Some awesome parts of working at Tommy John:

  • Competitive Pay
  • Tons of Snacks
  • Tommy John Employee Discount
  • Flexibility
  • Great work environment 

But, don't just take our word for it. Check out #WorkAtTommyJohn on Instagram for a behind the scenes look!

 

Company Overview

  • Website tommyjohn.com
  • Headquarters KING OF PRUSSIA, PA
  • Size 100 - 200
  • Founded 2008
  • Type Private
  • CEO
  • Revenue $50M - $200M
  • Industry Retail & Wholesale
  • About tommy john
  • Tommy John designs and manufactures men's underwear, socks and outerwears.

Skills for Retail Sales Associate (Southlake)

The job skills required for Retail Sales Associate (Southlake) include Customer Service, Merchandising, Team Leadership, Flexibility, Written Communication,and Social media etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Sales Associate (Southlake). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Sales Associate (Southlake). Select any job title you are interested in and start to search job requirements.

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Career Path for Retail Sales Associate (Southlake)

The following is the career advancement route for Retail Sales Associate (Southlake) positions, which can be used as a reference in future career path planning. As a Retail Sales Associate (Southlake), it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Sales Associate (Southlake). You can explore the career advancement for a Retail Sales Associate (Southlake) below and select your interested title to get hiring information.

How to Become a Retail Sales Associate

If you are interested in becoming a Retail Sales Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Sales Associate for your reference.

Step 1 Understand the job description and responsibilities of a Retail Sales Associate

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Step 2 Knowing the best tips for becoming a Retail Sales Associate can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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