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Administrative Sales Assistant

Camp Hill, PA | Part Time
11 Days Ago

Job Description

At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry.  An Assistant is a valued member of the Tom James sales support team.

Current position is part time at 28 hours per week with a starting rate of pay at $17.00 per hour  and a monthly bonus opportunity.

Core Responsibilities

The Assistant's responsibilities include day-to-day support of their sales team member which includes tasks such as tracking orders, entering sales leads, delivering customer service, and providing day-to-day support for client visits. The assistant also has the privilege of helping to build the Tom James business.  The job responsibilities of an assistant at Tom James are:

 

  • Prepares necessary aspects for each day’s client visits
    • Preps clothing to be delivered
    • Locates necessary client information (A/R balances, sales sheet)
    • Updates sales materials regarding fabrics/options
  • Coordinates and maintains all client orders/files
  • Delivers client communication such as:
    • Setting up appointments
    • Communicating about orders
    • Scheduling deliveries
    • Sending reminders
  • Communicates regularly with sales professional and other members of the store team; meets regularly with sales professional for setting goals
  • Supports the sales efforts of the sales professional
    • Manages daily calendar
    • Organizes inventory
  • Prospects new clients using internet and social media applications
    • Enters referrals into CRM
    • Sends introductory and promotional messages
    • Creates call lists/hot lists
  • Delivers exceptional customer service (during interactions such as contacting factories, working with accounting, navigating alterations and/or returns)
  • Pursues efficiencies for processes and communication to make the sales process more efficient
  • Picks up and delivers client items as needed
  • Maintains a professional image to interface with corporate clients

 

A successful candidate fits the following criteria:

  • Confident, independent worker
  • Strong communication skills (verbal and written, plus listening skills)
  • Excellent organizational skills
  • Outstanding time management skills
  • Professional customer service skills
  • Social media savviness (especially on LinkedIn & Instagram)
  • Proficient using multiple forms of technology (Google Drive products, Microsoft products, etc.)
  • Possesses basic accounting skills (such as balancing accounts)
  • Enjoys being flexible and multitasking
  • Motivated to tackle challenges
  • Yearns to work in a fast-paced team environment
  • Ability to bend and lift up to 20 lbs
  • Two years office-related experience
  • Experience with a sales-oriented environment is a plus!