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Administrative Sales Assistant
Tom James Camp Hill, PA
Part Time | Consumer Goods 6 Months Ago
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Tom James is Hiring an Administrative Sales Assistant Near Camp Hill, PA

At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

Current position is part time at 28 hours per week with a starting rate of pay at $17.00 per hour and a monthly bonus opportunity.

Core Responsibilities

The Assistant's responsibilities include day-to-day support of their sales team member which includes tasks such as tracking orders, entering sales leads, delivering customer service, and providing day-to-day support for client visits. The assistant also has the privilege of helping to build the Tom James business. The job responsibilities of an assistant at Tom James are:

  • Prepares necessary aspects for each day’s client visits
    • Preps clothing to be delivered
    • Locates necessary client information (A/R balances, sales sheet)
    • Updates sales materials regarding fabrics/options
  • Coordinates and maintains all client orders/files
  • Delivers client communication such as:
    • Setting up appointments
    • Communicating about orders
    • Scheduling deliveries
    • Sending reminders
  • Communicates regularly with sales professional and other members of the store team; meets regularly with sales professional for setting goals
  • Supports the sales efforts of the sales professional
    • Manages daily calendar
    • Organizes inventory
  • Prospects new clients using internet and social media applications
    • Enters referrals into CRM
    • Sends introductory and promotional messages
    • Creates call lists/hot lists
  • Delivers exceptional customer service (during interactions such as contacting factories, working with accounting, navigating alterations and/or returns)
  • Pursues efficiencies for processes and communication to make the sales process more efficient
  • Picks up and delivers client items as needed
  • Maintains a professional image to interface with corporate clients

A successful candidate fits the following criteria:

  • Confident, independent worker
  • Strong communication skills (verbal and written, plus listening skills)
  • Excellent organizational skills
  • Outstanding time management skills
  • Professional customer service skills
  • Social media savviness (especially on LinkedIn & Instagram)
  • Proficient using multiple forms of technology (Google Drive products, Microsoft products, etc.)
  • Possesses basic accounting skills (such as balancing accounts)
  • Enjoys being flexible and multitasking
  • Motivated to tackle challenges
  • Yearns to work in a fast-paced team environment
  • Ability to bend and lift up to 20 lbs
  • Two years office-related experience
  • Experience with a sales-oriented environment is a plus!

Job Summary

JOB TYPE

Part Time

INDUSTRY

Consumer Goods

POST DATE

09/16/2022

EXPIRATION DATE

12/13/2022

WEBSITE

tomjames.com

HEADQUARTERS

FRANKLIN, TN

SIZE

1,000 - 3,000

FOUNDED

1966

TYPE

Private

CEO

SERGIO CASALENA

REVENUE

$200M - $500M

INDUSTRY

Consumer Goods

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About Tom James

Tom James is a Tennessee-based clothing company that provides custom tailoring services for men and women.

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