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TomFerry is the #1 coaching company in real estate. Our mission is to raise the standards by creating success. That means we are super-focused on supporting our members, employees and partners to set big goals and do whatever it takes to achieve them. Of course, we are there every step of the way.
The office lives on a high-energy culture that includes all departments working closely together to identify gaps and develop solutions together. After hitting a big goal you can find the entire office at a bowling alley, Dave & Busters or taking over an entire movie theater. We like to work hard and then celebrate!
Our people and culture are what makes the company so successful, which is why we only hire the best. If this sounds like the environment for you and you’re ready to make a big impact on a fast growing, already established #1 company, we’d love to meet you. Oh, and we’re super proud of our Best Places To Work In OC badge.
See videos of Tom here.
TomFerry is looking for a personable and motivated Client Success Representatives to join our CS Team. This person will contribute to the satisfaction, longevity and overall success of our clients in the real estate industry. Upon joining the team, you will be matched with a sub-team within the client lifecycle that best suits your strengths. These teams include:
No matter the team, all members of our Client Success team aim to offer the best possible service to our clients and fulfill our mission of holding professionals accountable to fulfill their greatness.
The Ideal Candidate:
Experience:
This is an entry level position, but top candidates will have experience with providing clients with a five star customer experience and a track record of being a positive force in a team setting.
Why Work with Us
*We are currently working a hybrid schedule. We are in the office Mon - Wed and work remote Thu/Fri.. All employees must be located in commuting distance to our Dallas, TX or Orange County, CA office; applicants outside of this location will not be considered. The hybrid schedule is subject to change based on the needs of the company.
Salary: $21 - $23/hr DOE
TOM FERRY IS AN EEO.
TOM FERRY PARTICIPATES E-VERIFY.
All offers are contingent upon receiving acceptable results from a pre-employment background check and drug test.
Full Time
$42k-55k (estimate)
02/17/2023
01/28/2024
tomferry.com
Irvine, CA
500 - 1,000
The job skills required for Customer Service Specialist include Billing, Attention to Detail, Work Ethic, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
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Customer agents talk to customers on behalf of businesses and companies.
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They help customers with their queries and complaints.
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A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
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Step 3: View the best colleges and universities for Customer Service Specialist.