As a General Manager ("GM"), you will lead the success of your store and team by setting the bar high for performance. You will coach, develop, and lead your team to reach Company objectives and metrics in a fast-paced, dynamic, and high-energy environment. Along the way, we'll provide you with a training and development program to help you move your career forward.
Oversee, coach, and develop all store Team Members in order to build new business and maintain store profitability. This includes training Team Members on systems, policies, compliance, account management, recovery, and daily performance reports.
Manage overall store performance by meeting or exceeding Company performance standards, including Key Performance Indicators (KPIs). Track, analyze, and train Team Members on various performance reports.
Lead your team to reach or exceed sales goals by selling loan or pawn products to consumers, identifying local marketing strategies, leveraging business-to-business partnership opportunities, obtaining referrals, and hosting and participating in community events.
Supervise and maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.
Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.
Maintain a visually pleasing and professional atmosphere that aligns with the values and mission of the Company. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Utilize personal vehicle to complete bank deposits and other Company business throughout the workday.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.
Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 48-hours per week**.
Our Benefits Include***:
Learn More About Us
The TMX Finance® Family of Companies (“the Company”) is one of the largest consumer specialty finance organizations in the United States. With companies that include TitleMax®, TitleBucks®, and InstaLoan®, the Company provides a diversified product offering. These companies are represented nationwide, and their growth has launched a wealth of career opportunities in both our stores and at our corporate offices. If you are looking for a dynamic career with significant earning potential and advancement opportunities, you’ve come to the right place.
Our Commitment to Diversity, Inclusion & Belonging
Diversity at the TMX Finance® Family of Companies is one of the driving forces behind our Company’s success and we are committed to hiring, developing, and retaining talent of various backgrounds who demonstrate our shared values. We have worked to create a welcoming and inclusive environment where Team Members can collaborate freely to help spark innovation, drive creativity, advance their skillset, and move their career forward. Our commitment to diversity isn’t just about the work we accomplish; it’s about fostering a sense of belonging where talented Team Members can bring their whole selves to work to help maximize their full potential.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The TMX Finance® Family of Companies will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domain @titlemax.com or @titlemax.biz. In-store positions are in-person only, remote options not available. For questions or verification, call 1- 855-TMX-JOBS.
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.
***Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
All TMX Finance® Family of Companies Are Equal Opportunity Employers.
The job skills required for General Manager include Customer Service, Leadership, Retail Sales, Written Communication, Training and development,and Microsoft Office etc. Having related job skills and expertise will give you an advantage when applying to be a General Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by General Manager. Select any job title you are interested in and start to search job requirements.