Overview

Are you a Installation Engineer who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Responsibilities

• Work with the team and the VA PM to achieve day-to-day objectives with significant impact on operational results and/or project objectives
• Responsible for project tasks as assigned within the technical area
• Responsible for following VA process and procedures within the technical area
• Execute deployment or decommissioning of simple and complex IT systems and network hardware
• Conduct inventory and property management tasks on a regular interval, as directed by the VA PM
• Handle shipping/receiving tasks associated with data center (IT equipment, cabling, racks, etc.)
• Prepare asset reports as required
• Adhere to task order specifications and established policies and procedures by reporting any noted discrepancies to the COR, Government VA PM, or management
• Work with various groups – facility groups, IT professionals, project managers and the VA client

Qualifications

• Must have prior experience in installing copper/fiber cabling (including terminating both) and racking/stacking IT equipment in a data center environment
• Must be able to efficiently troubleshoot connectivity issues in the data center and/or to telecommunication rooms
• Be able to document/confirm the current environment and configuration
• Must be able to prepare correspondence, memoranda, reports and related documents as required by ITOPS IO standards or other directives provided by the Government COR/VA PM
• Must be able to prepare reports required for tracking progress as required
• Must Produce high quality technical documents (technical writing skills)
• Experience with use of ticketing system, such as Service Now
• Must be able to lift and/or move objects 10-50 lbs
• Occasionally lift and/or move objects weighing more than 100 lbs
• Must be able to install IT equipment (servers, storage, switches, etc.) into enclosed cabinets
• Must be able to pull Ethernet and fiber cables, both overhead and under a raised floor
• Frequently required to stand, walk, stoop, kneel, crouch or crawl
• Must be able to climb and balance (stairs, ladders, scaffolds, etc.)
• Specific vision abilities required – close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust/focus
• Experience using Microsoft products

Education:

• Bachelor’s degree in Engineering, Computer Science, Systems, Business or related scientific/technical discipline with 5 years’ experience
• Eight (8) years of additional relevant experience may be substituted for education (13 years total)

Clearance: 

• The ability to pass a Tier 2/Modest Background Investigation 

Location:

• Philadelphia, PA (100% Onsite)
• Monday - Friday (8:00 AM - 4:30 PM CST)

• Philadelphia Information Technology Center 

  Department of Veteran's Affairs 

  5000 Wissahickon Ave. 

  Philadelphia, PA 19144