Overview

Northern Colorado Orthodontics and Timock Family Orthodontics are looking for a Treatment Coordinator in Fort Collins, CO. The ideal candidate will be a team player with a strong work ethic. This position will serve as an advocate and educator in creating treatment plans for orthodontic care. If you want to be part of an incredible team that strives to provide the best patient experience, then look no further! Our competitive benefits package includes: health insurance, paid time off, dental insurance, 401(k) matching, vision insurance, life insurance, disability insurance, employee discount, health savings account, retirement plan, and bonus pay opportunities!

Responsibilities

• Assist front office with daily duties as needed
• Verify insurance coverage and fee schedule
• Complete insurance breakdown accurately and completely
• Provide excellent customer service to all patients and caregivers.
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing.
• Ensure patients have a completed the appropriate financial consent forms and financial agreements per their treatment plan.
• Maintain patient records with strong attention to detail and adherence to HIPAA Privacy Practices.
• Serve as a liaison between the Doctors, other medical professionals and patients, as appropriate.
• Ensure efficient office operations; including distribution/response to mail, answering and returning of phone calls and direction of workflow as necessary
• Assist with other office duties as requested or needed

Qualifications

• Prior dental office experience highly preferred
• Highly motivated and organized
• Must possess excellent written and verbal communication skills
• Maintain productivity in a high volume multi tasked environment
• High school diploma or equivalent
• Outstanding positive attitude and demeanor
• Strong interpersonal and relationship building skills
• Knowledge of all company policies and rules
• Ability to multi-task and work in a fast paced environment

Salary Range: $20 - $25 per hour, depending on experience