Timeless Medical Spa and Weight Loss Clinic is growing!! We are looking for an experienced Office Manager to join our newer South Ogden location. The Med-Spa Manager will be responsible for providing clients an exceptional customer experience through quality, professional, friendly, and informed service. You will manage operational processes and standards throughout the clinic. We’re looking for a compassionate, adaptable, customer-oriented and self-motivated individual who is willing to be hands on and has a genuine interest in growing our vibrant organization!

This individual should have at least 2 years of Office Manager experience, and/or a minimum of 1 year work experience in an aesthetic or medical spa setting. Looking for an individual that wants to grow with the company and make this a career for themselves!!

**Must be available to work 40 hours per week, including Saturday in rotation**

Desired:

• English/Spanish preferred
• 2 years or more in medical spa, plastic surgery or dermatology setting
• Ability and experience in selling - top sales
• Knowledgeable about skincare products
• Knowledge in skincare services and non-evasive cosmetic procedures

Duties involved:

• Directs, implements, and maintains guest experience and service standards; efficient and professional guest check-in, friendly and educated team members, comfort and cleanliness of procedure rooms and lobby and resolves guest problems and complaints as needed
• Develops, implements, and maintains programs/processes to enhance guest satisfaction and ensure front office operations are efficient and profitable
• Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance, identifying problem areas and taking corrective actions
• Develop team and hold accountable to the achievement of product and service sales and profitability goals
• Ensure staff hours are approved and submitted to owners for approval
• Proper management of staff schedule for adequate coverage
• Establishes, modifies, implements, and monitors systems and procedures to enhance timely and efficient workflow
• Ensures Center operations are maintained through appropriate planning and implementation of operations processes including; ordering supplies, inventory, security system, overall cleanliness, equipment maintenance and compliance with OSHA regulations
• Schedule monthly education trainings and workshops to provide staff with continuing education to improve professional and technical knowledge, skills and abilities
• Be aware of and comply with all federal, state and local labor and employment laws applicable to employees at the Center including licensure of Estheticians, Nurse Practitioners, Physicians Assistants and Registered Nurses
• Ensures compliance with all applicable requirements and federal, state, and local laws/regulations including but not limited to those pertaining to quality improvement, human resources, environmental protection, fire and life safety, occupational injuries and illnesses, security, and disaster preparedness
• Consistently supports compliance and the Principles of Responsibility by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements and office protocols (including but not limited to; JCAHO, OSHA, HIPAA)
• Possesses strong oral, written and interpersonal communications skills
• Professional appearance, punctual, reliable
• Hard-working, effective multi-tasker, team-player
• Accommodating, problem-solver
• Great at sales, management of daily operational flow
• Bachelor degree or equivalent in work experience
• Organized
• Great attitude
• Professionalism
• Checking patients in and out
• Managing inventory
• Scheduling patients and clients for various appointments
• Maintaining a clean and well-stocked environment for guests
• Ensuring an impactful, enjoyable, and efficient visit for each guests
• Confirming appointments via email and phone calls
• Managing the schedule and flow of the office
• Being the 'face' and 'voice' of the practice

Please do NOT apply if you do not meet the minimum requirement.

Job Type: Full-time

Pay: $48,750.00 - $52,000.00 per year

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Management: 1 year (Required)

Work Location: In person