643 Operations Specialist Jobs in United States

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$86k-105k (estimate)
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Operations Specialist

Tierpoint Durham, NC
$86k-105k (estimate)
Full Time | IT Outsourcing & Consulting 4 Months Ago

Overview

TierPoint is seeking an entry-level Operations Specialist to join our team. Ideal candidates will have at least 1 year of experience providing customer service and basic computer skills. You must have the ability to work independently with minimal direction while escalating urgent issues appropriately to senior staff. An understanding of your role as it relates to the functioning of day-to-day operations will also be critical.  This is a great opportunity for someone currently studying or looking to learn about technology and wanting to get into the IT industry.  We offer on-line training modules and certification reimbursement for various IT courses. 

  

This is a great opportunity for someone currently studying technology and/or wanting to start their career in the IT industry. We offer online training modules and certification reimbursement for various IT courses. 

Responsibilities

  • Provides quality internal and external customer service surrounding the Company values. 
  • Assist with assigned projects tasks to support Sales, Marketing, Customers, Operations, Security and Compliance. 
  • Perform facility rounds to check for any audible or visual alarms, equipment or facility abnormalities, and general operational support. 
  • Assist with physical access management to the facility including badge creation and temporary allocation for new employees, pre-approved customer contacts and contractors 
  • Respond and/or escalate alarms, issues or requests via ticketing system  
  • Shipping and Receiving
  • Other duties assigned  

Qualifications

  • Entrepreneur focused portraying energy, confidentiality and professionalism 
  • Ability to work effectively with a diverse group individuals and teams within the organization 
  • Customer service focused and portrays energy, professionalism and welcoming characteristics.  
  • Strong ability to work in a highly sensitive and confidential environment. 
  • Ability to identify areas for improvement issues and help develop strategy and tactical plans for various department initiatives. 
  • Ability to use good judgment and decision-making skills 
  • Excellent verbal, written, and interpersonal skills 
  • Ability to prioritize and organize effectively  
  • Ability to work on multiple tasks simultaneously 
  • Ability to work both independently and with others
  • Ability to operate in a team-oriented, collaborative environment
  • Proficiency in using MS Office Suite and Windows-based computer applications 

 Preferred Experience  

  • Prior experience particularly in the data center industry in retail or service industry a plus  

 Working Conditions  

  • Office environment, data center, equipment rooms

WEBSITE

tierpoint.com

HEADQUARTERS

TULSA, OK

SIZE

500 - 1,000

FOUNDED

2002

TYPE

Private

REVENUE

$200M - $500M

INDUSTRY

IT Outsourcing & Consulting

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About Tierpoint

TierPoint is a Missouri-based data center service provider that offers managed hosting, disaster recovery, colocation and backup cloud computing solutions for businesses.

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If you are interested in becoming an Operations Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Specialist jobs

Knowledge of transportation operations, safety, security, regulations, and customer service may be required.

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Build an optimized Operations Specialist resume quickly and easily using your work experience skills in being an operations specialist.

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Communicated strong coaching relationships with new field engineers to better acclimate them with new technologies and field operations.

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Step 3: View the best colleges and universities for Operations Specialist.

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